We take your calls,
you take your life back.
Answering365 is the US-based, bilingual, HIPAA-compliant answering service trusted since 1989. Every call answered by a friendly professional — no voicemail, no phone trees, no offshore call centers.
Loved by thousands of businesses
35+
Years in business since 1989
1M+
Calls answered for clients
24/7/365
True live coverage, always
ATSI
Award of Excellence winner
What makes us different from other answering services
Whether you're a solo practitioner or a growing enterprise, we're the business phone answering service built to scale with you.
Award-Winning Quality
A multi-year recipient of the ATSI Award of Excellence, recognized for exceptional call handling across the industry.
True 24/7/365 Coverage
We don't just cover after hours. Operators are standing by every second of every day — weekends, holidays, and severe weather included.
Bilingual English & Spanish
Serve your entire customer base without language barriers. Our operators handle calls seamlessly in both languages.
HIPAA-Compliant
For healthcare, legal, and other sensitive industries, our systems and training meet full HIPAA compliance standards.
Custom Call Scripting
Every client gets a custom script tailored to their business, so callers get a consistent, branded experience every time.
Trusted Since 1989
With over 35+ years in the answering service industry, we have expertise and infrastructure newer companies can't match.
Missed calls cost businesses an average of $75,000 per year in lost revenue. Our answering service ensures you never lose another customer to voicemail.
Specialized answering for your field
We're not one-size-fits-all. Our operators are trained in the terminology, protocols, and urgency levels unique to your industry.
Medical Answering
HIPAA-compliant handling for doctors' offices, clinics & hospitals, with urgent triage and appointment scheduling.
Legal Answering
Confidential intake for law firms — capture new client leads and route urgent matters to attorneys 24/7.
Property Management Answering
Tenant calls, maintenance emergencies, and leasing inquiries handled around the clock.
HVAC Answering
Dispatch-ready call handling for heating, cooling & ventilation companies during peak season and after hours.
Contractors Answering
Job inquiries, scheduling, and emergency dispatch for general contractors and specialty trades.
Plumbing Answering
24/7 emergency call capture and technician dispatching for plumbing companies.
IT & Tech Support Answering
Help desk overflow, after-hours ticket creation, and tech support routing for MSPs and IT companies.
Funeral Homes Answering
Compassionate, sensitive call handling for funeral homes and mortuaries around the clock.
Home Services Answering
Live receptionist services for plumbers, electricians, roofers, and all home service trades.
Don't see your industry? We serve hundreds of business types. Get a free consultation →
Pick the level of support you need
From simple message-taking to full virtual assistance, every plan is backed by live, US-based operators.
Message Plus
A professional call answering and messaging service suitable for one or two message recipients or small teams.
- Live call answering
- Message taking & delivery
- Ideal for solo & small teams
Most popularVirtual Receptionist
Customized phone answering with scripts, lead capture, warm transfers, and messaging for multiple staff.
- Custom call scripts
- Lead capture & warm transfers
- Multi-staff routing
Virtual Assistant
Our virtual assistants keep your CRM or EMR updated and capture more detailed information from your callers.
- CRM / EMR data entry
- Enhanced caller info
- Appointment scheduling
How we boost your organization
A live, professional voice on every call changes everything — from your revenue to your reputation.
Always handled
Your calls are answered 24/7/365, so you can relax and focus on what matters most.
More revenue
Your bottom line improves — capture more incoming calls without hiring more staff.
Happier customers
Service quality improves and potential new clients are impressed from the first ring.
Faster dispatch
Get more appointments booked and emergencies dispatched faster, day or night.
Trusted by businesses for decades
Don't take our word for it — here's what clients say about working with Answering365.
“Outstanding service. Recommend with highest marks! Professional, courteous, efficient, knowledgeable, excellent follow up.”
“Great answering service — the patients love that they can speak to a live person and get quick results.”
“Answer365 is very professional and keeps us up to date on calls that need immediate attention.”
“Answer365 was the answer to our problems. They were able to step in and save the day. Extremely professional and agile.”
“They have covered us for many years now, and we have been very happy with their friendly professional service!!”
“Very good service. Operators are consistently friendly and nice. We've worked with them for more than 10 years already.”
“Extremely happy with the service! They are very professional, responsive and have excellent customer service skills.”
“We could not be happier. Friendly staff, always attentive to our needs, reliable and pleasant on the phone.”
“They promptly answered my sales call inquiries in a professional manner and do an excellent job of referring important calls.”
“Excellent customer service and friendly, helpful staff. Great for reducing admin overhead or covering 24/7 calling.”
Everything you need, nothing you don't
A complete answering solution that integrates with how you already work.
- Virtual Receptionist services available 24/7/365
- Plans and pricing for every size business
- Seamless integration with your office and staff
- Customized scripts — we sound the way you want us to sound
- Dedicated online client portal to update your on-call schedule and view messages in real time
- Professional call agents eager to serve your business
- Appointments scheduled directly into your online calendar
- Messages delivered on your schedule — real-time or next morning
- Special handling for urgent or emergency calls
- Bilingual answering (English & Spanish) available as needed
- Personalized customer service
- Full HIPAA compliance for medical offices
Questions, answered
Everything you want to know about working with a professional answering service.
A professional answering service like Answering365 provides live, US-based operators who answer your business phone calls 24/7. When a customer calls your number, the call is seamlessly forwarded to our team. We answer using your company name and custom script, take messages, schedule appointments, transfer urgent calls, or handle tasks according to your instructions — so your callers always reach a real person.
Answering service pricing varies based on call volume and features needed. Answering365 offers flexible plans starting at competitive rates, with no long-term contracts required. Most small businesses find professional answering services pay for themselves by capturing leads that would otherwise go to voicemail. Visit our pricing page or call (888) 588-9800 for a custom quote.
Yes. Answering365 provides fully bilingual answering services with operators fluent in both English and Spanish. Bilingual call handling is included at no extra charge, ensuring you can serve your entire customer base without language barriers — an essential capability in today's diverse marketplace.