Our clients can customize and choose the way their messages are delivered to them. The options are:
- Group messaging
You can customize your plan and method of delivery at any time with the help of your Account Executive. Your messages can also be delivered to multiple on-call staff according to their schedules.
When you choose to supply us with your weekly or monthly schedule we will soft-code it into our system to minimize the risk of human error.
All messages will appear in your client portal in real time. Unless you instruct us otherwise, we also relay all of your messages to you as soon as we receive them.
We can directly connect you to a caller if you instruct us to do so. You can choose what type of calls you want to take personally and when you prefer a message to be taken for you.