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Are Your Calls
Eating You Alive?

It’s 5:00 o’clock. You want to leave the office, but the phone won’t stop ringing. It’s the weekend and you’re laughing with family or friends, but you have to step out because of a work call. Or it’s the middle of the night, but you’re checking your messages because you can’t afford to miss something urgent.

We get it. Calls are the lifeblood of your business, from new leads to customer service. You need them handled quickly and correctly, 24/7/365 but you don’t have the staff to man the phones around the clock.

Maybe you’ve tried an answering service that wasn’t flexible or responsive enough — that wouldn’t shape a solution to your needs and didn’t set your mind at ease. Or maybe your business has decided to get help from a call center, and you don’t know where to start. Either way, we are here for you.

Answering365 Will Take Care of You

Our partnership with you begins with listening. We’ve worked with hundreds of businesses. We know you and your business are unique, but we also know what questions to ask to get to the heart of your needs. Then, we’ll come back with a proposal tailored to your organization.

Our team of caring, committed professionals will lift your load and give you and your business the support you need to thrive. Whether you’re a hospital, a major corporation or a small business, we are ready to take your inbound calls and handle messaging, appointment scheduling and more. Your callers will be greeted by a live operator who’ll give them personal attention.

We’ve been in business for decades, taking calls for companies large and small across many industries What sets us apart is our dedicated agents, hand-picked for their dedication to service, their passion for learning and their willingness to go the extra mile for you. We make sure your business is getting premier customized service from the start, then perfect that service as we get to know you and your customers.

Hear The Quality For Yourself

How we boost your organization

answering service

Your calls are always handled,
24/7/365, so you can relax and
focus on more important things.

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Your bottom line improves; you get
more incoming calls without hiring
more staff.

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Your customer service improves.

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Potential new clients are impressed.

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You get more appointments and
faster dispatch.

Praise From Our Customers

Michael Morgan
Michael Morgan
2022-10-19
Answer 365 is very professional and keeps us up to date on calls that need immediate attention.
Ned Ramsay
Ned Ramsay
2022-05-17
Excellent customer service and friendly, helpful staff. Great for reducing admin overhead or covering 24/7 calling
Veronica Bell
Veronica Bell
2021-02-25
Excellent service! Professional, affordable, and 24/7. Thanks guys!
Patty Wagenhofer
Patty Wagenhofer
2021-02-13
The call center staff are very professional and prompt. Thank you.
Arbi Melikian
Arbi Melikian
2021-02-01
Great service and very professional. Highly recommended!
Donna McCandless
Donna McCandless
2021-01-20
Great answering service, the patients love that they can speak to a live person and get quick results.
Amy Hendel
Amy Hendel
2021-01-16
We have been using this service when it actually had another name - so for quite some time. Overall we are quite pleased. only issue is occasionally when we hand off coverage for the weekend - when the doctor is off call - all the operators somehow do not “get the message.” I do endorse them as a good service, their billing department is responsive - they just need a bit of a tweak in the training of their telephone operators with this “hnd off on weekends.” I would recommend them as reliable and responsive.
C Y
C Y
2020-12-30
It has been my pleasure working with all of you throughout the years, and servicing Musician's Transfer, Inc. Very professional, and courteous to all who served us. THANK YOU, and continue with your professionalism. Cely Yim
Google rating score: 4.5 of 5, based on 24 reviews

Why Choose Answering365?

  • Virtual Receptionist services available 24/7/365
  • Plans and pricing for every size business
  • Seamless integration with your office and staff
  • Customized scripts: We sound the way you want us to sound
  • Dedicated online client portal where you can update your on-call schedule and view your messages in real time

  • Professional call agents eager to serve your business and its needs

  • Appointments scheduled directly into your online calendar
  • Messages delivered on your schedule, whether in real-time or the next morning
  • Special handling for urgent or emergency calls
  • Bilingual answering (English & Spanish) available as needed
  • Personalized customer service.
  • For medical offices: HIPAA compliance

To learn more about how Answering365’s services work, click here.

FAQs

How do I receive my messages?

Our clients can customize and choose the way their messages are delivered to them. The options are:

  • Text
  • Email
  • Fax
  • Voicemail
  • Group messaging

You can customize your plan and method of delivery at any time with the help of your Account Executive. Your messages can also be delivered to multiple on-call staff according to their schedules.

When you choose to supply us with your weekly or monthly schedule we will soft-code it into our system to minimize the risk of human error.

Will I receive my messages in real time?

All messages will appear in your client portal in real time. Unless you instruct us otherwise, we also relay all of your messages to you as soon as we receive them.

Can you connect to caller directly to me at the time of the call?

We can directly connect you to a caller if you instruct us to do so. You can choose what type of calls you want to take personally and when you prefer a message to be taken for you.

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Ready to learn more about how we can help you?

Schedule a Consultation