24 Hour Answering Service

Our 24-Hour Answering Service is there whenever your customers need you. Many businesses need to be available to their customers at all hours of the day or night in case of an emergency or simply because they provide a 24-hour service. Our 24-Hour Answering Service is round-the-clock, seven days a week which keeps your customers happy and is also cost-efficient because it cuts down on your overhead.

Why choose Concorde Communications' 24 hour answering service?

  • Our 24-Hour Answering Service is based in the USA and provide nationwide services.
  • We save our clients on average $2.8 million per month and growing.
  • We respond to calls 27/7.
  • We answer and process your calls according to your predefined protocols.
  • We specialize in time-and-mission-critical call processing.
  • We eliminate salary and overhead expenses, benefits, sick leave and paid-vacation time.
  • We have won national awards for quality and service excellence for the past eight years.
  • Our services are tailored to fit your exact needs.
  • We offer Bilingual English/Spanish support.

Call Today for a 24 hour Answering Service Free Trial
888-588-9800

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By using our 24-Hour Answering Service you save money on many overhead expenses such as wages, benefits, overtime, paid vacations and even utilities. Our professional agents handle your calls, including emergency calls, and disseminate messages quickly and efficiently per your predefined protocols.

Our 24-Hour Answering Service includes many features but is not limited to:

  • Locating and managing on-call technicians and dispatching them where needed.
  • Following your script and triage protocol with precision.
  • Documenting the call and the outcome.
  • Processing messages through multiple channels (i.e., phone, text, SMS, email, voicemail, and other wireless devices.

Call Concorde Communications today to schedule a free consultation that will show you how effective we can be in helping you increase your business. Our success depends on your success; we stake our reputation on it. Don’t lose another call to your competitor. Join our winning team today and take pride in the service-excellence we offer.

Call Concorde Communications today for a free trial!
888-588-9800