How to Boost Productivity in Your Legal Practice
Managing a law firm can present a unique set of challenges. Not only do you have to adhere to a specific set of legal standards, but you also need to compete for clients and operate efficiently enough to grow your business. How do you accomplish all of these goals at the same time, especially during the pandemic? Many successful legal practices have found some specific tools and services that can help boost their productivity, including the lawyers answering service.
Ditch the Paper
Some paper is necessary for your law office, but you might need less than you think. Not only does paper take up too much space, but it is also more challenging to track and share. Instead, move your office into the digital age. Keep as much as possible stored on a secure server and design a digital workflow for your firm. Your business will become more productive, and you will reduce your expenses on paper and copy machine operation.
Automated Timekeeping and Billing
One of the most time-consuming tasks in a legal office is billing. Not only is manual billing tedious, but it is also subject to error, and having to follow up on unpaid bills takes time and resources. A better solution for your legal practice is to automate the timekeeping and billing processes. Find a system that collects billable time and sends out invoices to clients with appropriate follow-ups.
Legal Intake Services
When people need legal advice, there’s always a sense of urgency. Asking someone to leave a message could risk losing valuable business. A lawyers’ answering service that can provide legal intake services could be the perfect solution. A prospective client can speak directly to a call operator 24 hours a day, seven days a week. The agents can give information about your services and ask questions about the new case to ensure they are the right fit for your firm.
Virtual Legal Receptionist
Even if you already have a receptionist, your legal office will operate more efficiently if you have access to a virtual receptionist as well. You can use a legal answering service to handle overflow calls, after-hours calls, and even emergency dispatch to forward urgent messages. If you have non-English speaking clients, you can tap into the service’s bilingual English-Spanish support as well.
It can be a challenge to operate a legal practice, do what’s best for your clients, and plan for growth at the same time. Fortunately, there are several ways that you can boost your business productivity as well as your bottom line. If you would like to learn about the legal answering service functions and how it can help your business, feel free to contact Answering365 and take advantage of our free consultation at 888-588-9800.
