Professional Answering Services - Columbus, OH

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    Quality Answering Service, Virtual Receptionist, And Assistant Services in Columbus, OH

    Answering365 is a reputable company that provides high-quality answering services, virtual receptionist services, and assistant services in Columbus, OH. Our team of experts is dedicated to helping businesses of all sizes manage their calls and improve their customer service. We understand the importance of providing excellent customer service, and we offer a range of services to meet the needs of our clients. Our virtual receptionists are highly trained and equipped with state-of-the-art systems to efficiently handle a variety of tasks. They are available 24/7 to answer inquiries, schedule appointments, and capture leads on behalf of your business. This frees up your time and resources, allowing you to focus on your core business operations. At Answering365, we strive to leave a positive impression on your customers and ensure that their needs are met. Our goal is to provide exceptional customer service on behalf of your business, building trust and loyalty with your clients. 

    For businesses in the medical field, we offer specialized medical answering services that are compliant with all regulations. Our specialists are trained to handle sensitive medical information with the utmost confidentiality and professionalism. With our services, you can rest assured that your patients’ information is safe and secure. At Answering365, we pride ourselves on providing the best services at an affordable price. We understand the importance of cost-effectiveness for businesses, and we strive to offer competitive rates without compromising on the quality of our services.

    Live Answering Services That
    We Offer In Columbus

    Message Plus

    Message Plus – the ultimate solution for businesses looking for precise transcription of messages and comprehensive lead capture services. Our cost-effective service is tailored to meet your unique needs and provide you with the best results.

    Virtual Receptionist

    Virtual Receptionist services are created to help you provide a professional and seamless customer experience. Our team of professionals will act as an extension of your in-house reception team, providing customizable phone answering services and prearranged responses. 

    Virtual Assistant

    And for businesses that need more comprehensive support, our Virtual Assistant service is the perfect solution. Our specialists will handle your CRM or EMR, protect crucial information obtained from your callers, and assist with tasks such as generating IT tickets, managing your calendar, and setting appointments.

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    Best Answering Service & Virtual Receptionist Columbus, OH

    Benefits Of Partnering With Answering365

    Our Virtual Answering Services possess a wealth of advantages, promising to revolutionize your business operations.

    Improved Customer Service

    Partnering with Answering365 means having a team of highly trained and professional virtual receptionists available to answer calls and assist customers 24/7. This ensures that your customers always have a live person to speak with, improving their overall experience and satisfaction with your business.

    Cost Savings

    Hiring and training in-house receptionists can be costly and time-consuming. With Answering365, you can save on these expenses while still providing top-notch customer service. Our services are customizable, so you only pay for what you need.

    Increased Efficiency

    Our virtual answering services allow you to focus on your core business tasks while we handle your calls and messages. This can increase productivity and efficiency within your organization, leading to better overall performance.

    Industry-Specific Expertise

    We have extensive experience working with businesses in various industries, including healthcare, legal, real estate, and more. This means we understand the unique needs and challenges of each industry and can provide tailored solutions to meet those needs.

    Why Choose Answering365?

    • Virtual Receptionist services available 24/7/365
    • Plans and pricing for every size business
    • Seamless integration with your office and staff
    • Customized scripts: We sound the way you want us to sound
    • Dedicated online client portal where you can update your on-call schedule and view your messages in real time
    • Professional call agents eager to serve your business and its needs
    • Appointments scheduled directly into your online calendar
    • Messages delivered on your schedule, whether in real-time or the next morning
    • Special handling for urgent or emergency calls
    • Bilingual answering (English & Spanish) available as needed
    • Personalized customer service.
    • For medical offices: HIPAA compliance

    To learn more about how Answering365’s services work, click here.

    Columbus Industries That We Serve

    • Information Technology And Tech Support
    • Contractors And Trade Professionals
    • Disaster Restoration
    • Law Firms And Attorneys
    • HVAC
    • Plumbing
    • Small Business
    • Property Management
    • Real Estate
    • Medical Support

    No-Pressure Consultation

      24/7/365 call answering in
      English and Spanish

      Never miss a call, and with Answering365, communication issues are a thing of the past.

      100% HIPAA compliant operators,
      re-certified annually

      Your PHI is always secure and protected.

      Calls triaged using your

      Urgent calls are forwarded to your on-call team and encyrpted messages by the method you prefer.