Professional Answering Services - Pittsburgh, PA

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    Quality Answering Service, Virtual Receptionist, And Assistant Services in Pittsburgh, PA

    Answering 365 is a leading provider of quality answering services in Pittsburgh, PA. Our team of professionals is available 24/7 to answer calls on your behalf, ensuring that every call is handled with the utmost professionalism and care. We are committed to delivering the best quality service to your customers. For healthcare professionals in Pittsburgh, PA, we offer specialized medical answering services that are well-versed in HIPAA compliance. Our professionals are trained to handle sensitive medical information with the utmost confidentiality, giving you peace of mind knowing that your patients’ information is in safe hands. With our remote receptionist service, you can focus on providing quality care to your patients while we take care of your incoming calls. At Answering 365, we offer customizable services to meet the specific needs of your business, whether you are a small startup or a large corporation. Our virtual receptionist and medical answering services can be tailored to fit your business requirements, ensuring that your customers receive the best service possible. We also offer virtual assistant services to help with administrative tasks and lighten your workload. With our answering services, you can focus on growing your business while we take care of the day-to-day tasks. Our specialists are friendly, professional, and dedicated to providing the best service to your customers by maintaining a positive image for your company through our quality answering services.

    Live Answering Services That
    We Offer In Pittsburgh

    Message Plus

    The most cost-effective option, perfect for businesses that want to ensure their messages are accurate and their leads have been captured. With this service, our team of professional call agents will answer your calls and take detailed messages, which will be sent to you via email, text, or fax. This service is ideal for businesses that want to stay connected with their customers but don’t need a full-time receptionist.

    Virtual Receptionist

    Perfect for businesses that want a more personalized touch when it comes to answering their calls. With this service, you will have a team of professional call agents who will answer your calls using customized scripts that are tailored to your business. They will sound just like your own front office phone answering staff, providing a seamless experience for your customers.

    Virtual Assistant

    Designed to help businesses with their administrative tasks. Our virtual assistants will keep your CRM or EMR updated and capture all the necessary information from your callers. They can also assist with creating IT tickets, managing your calendar and appointment bookings, and handling other required tasks. This service is perfect for businesses that need extra help with their day-to-day operations.

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    Best Answering Service & Virtual Receptionist Pittsburgh, PA

    Benefits Of Partnering With Answering365

    Our Virtual Answering Services possess a wealth of advantages, promising to revolutionize your business operations.

    Customized Solutions and Cost Savings

    Answering365 offers customized solutions tailored to fit the specific needs of your business. This means that you only pay for the services that you need, saving you money in the long run. With our flexible pricing plans, you can choose the services that best suit your budget and business goals.

    Professional Image and More Time on Your Business

    Having a professional answering service like Answering365 can greatly enhance your business’s image. Our highly trained agents will handle all your calls with professionalism and courtesy, giving your customers a positive impression of your company. This also frees up your time to focus on other important aspects of your business.

    Scalability and Reliable Service

    As your business grows, so will your call volume. Answering365 offers scalable solutions that can easily accommodate your growing needs. This means that you won’t have to worry about missing calls or hiring additional staff to handle the increased workload. Additionally, our reliable service ensures that your calls are always answered promptly and efficiently.

    Comprehensive Lead Capture Assurance

    At Answering365, we know the importance of every call to your business. That’s why we have a comprehensive lead capture system in place to ensure that no potential leads slip through the cracks. Our agents are trained to gather all necessary information from callers and forward it to you in real-time, allowing you to follow up and convert leads into customers.

    Why Choose Answering365?

    • Virtual Receptionist services available 24/7/365
    • Plans and pricing for every size business
    • Seamless integration with your office and staff
    • Customized scripts: We sound the way you want us to sound
    • Dedicated online client portal where you can update your on-call schedule and view your messages in real time
    • Professional call agents eager to serve your business and its needs
    • Appointments scheduled directly into your online calendar
    • Messages delivered on your schedule, whether in real-time or the next morning
    • Special handling for urgent or emergency calls
    • Bilingual answering (English & Spanish) available as needed
    • Personalized customer service.
    • For medical offices: HIPAA compliance

    To learn more about how Answering365’s services work, click here.

    Pittsburgh Industries That We Serve

    • Information Technology And Tech Support
    • Contractors And Trade Professionals
    • Disaster Restoration
    • Law Firms And Attorneys
    • HVAC
    • Plumbing
    • Small Business
    • Property Management
    • Real Estate
    • Medical Support

    No-Pressure Consultation

      24/7/365 call answering in
      English and Spanish

      Never miss a call, and with Answering365, communication issues are a thing of the past.

      100% HIPAA compliant operators,
      re-certified annually

      Your PHI is always secure and protected.

      Calls triaged using your

      Urgent calls are forwarded to your on-call team and encyrpted messages by the method you prefer.