Professional Answering Services - Virginia Beach, VA

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    Quality Answering Service, Virtual Receptionist, And Assistant Services in Virginia Beach, VA

    Answering365 is a leading provider of quality answering services, virtual receptionist services, and assistant services in Virginia Beach, VA. Our team of highly trained professionals is dedicated to helping businesses of all sizes manage their calls and improve their customer service. We understand that every call is important and can have a significant impact on your business and we offer 24/7 virtual receptionist services to handle all your incoming calls. Our virtual receptionists are trained to handle calls according to your specific instructions and protocols, ensuring that your customers receive the best possible service. With our virtual receptionist services, you can focus on your core business operations while we take care of your calls. This allows you to save time and resources, and ultimately improve your overall efficiency. For businesses in the medical field, we offer specialized medical answering services that are compliant with all HIPAA regulations. 

    Our team is trained to handle sensitive medical information with the utmost confidentiality and professionalism. At Answering365, we pride ourselves on providing top-notch customer service and ensuring that every call is handled with care and professionalism. We understand the importance of building strong relationships with your customers, and our services can help you achieve that.

    Live Answering Services That
    We Offer In Virginia Beach

    Message Plus

    Perfect for businesses that need accurate message transcription and lead capture services. Our team of trained professionals will answer your calls and transcribe messages accurately, ensuring that no important information is missed. We also offer lead capture services to help you capture potential leads and turn them into customers.

    Virtual Receptionist

    Our professional virtual receptionists are trained to handle calls with efficiency and provide well-scripted responses to ensure a seamless experience for your callers. They can also handle tasks such as call forwarding, call screening, and appointment scheduling, allowing you to focus on other important aspects of your business.

    Virtual Assistant

    Our virtual assistants are highly skilled in managing customer relationship management (CRM) or electronic medical records (EMR) systems, ensuring that all important information from callers is properly safeguarded. They can also assist with generating IT tickets, managing your calendar, and providing a seamless appointment setting answering service.

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    Best Answering Service & Virtual Receptionist Virginia Beach, VA

    Benefits Of Partnering With Answering365

    Our Virtual Answering Services possess a wealth of advantages, promising to revolutionize your business operations.

    Guaranteed Full Lead Capture

    A significant advantage of our answering services is the guaranteed capture of all your leads. We assure that every lead and call is attended to promptly and professionally, enhancing your possibilities for sales development and expansion.

    Opportunity to Focus on Your Business Growth

    Our virtual answering services provide the luxury of investing more time and resources into the growth and management of your business. This eliminates the hassle of dealing with constant phone calls as we take on the task. This enables you to pay attention to what matters most – your key business areas.

    Financial Advantages

    Our services also engender significant cost reductions due to increased efficiencies. By negating the requirement for additional staff to manage your phone calls, costs associated with salaries, benefits, and training can be substantially reduced.

    Dependable Service

    Our Virtual Answering Services are distinguished by their steady dependability. With our teams available 24/7, your business is safeguarded against missing any important calls. This superior service provides you with a distinct advantage over competitors and fosters more robust customer relationships.

    Why Choose Answering365?

    • Virtual Receptionist services available 24/7/365
    • Plans and pricing for every size business
    • Seamless integration with your office and staff
    • Customized scripts: We sound the way you want us to sound
    • Dedicated online client portal where you can update your on-call schedule and view your messages in real time
    • Professional call agents eager to serve your business and its needs
    • Appointments scheduled directly into your online calendar
    • Messages delivered on your schedule, whether in real-time or the next morning
    • Special handling for urgent or emergency calls
    • Bilingual answering (English & Spanish) available as needed
    • Personalized customer service.
    • For medical offices: HIPAA compliance

    To learn more about how Answering365’s services work, click here.

    Virginia Beach Industries That We Serve

    • Information Technology And Tech Support
    • Contractors And Trade Professionals
    • Disaster Restoration
    • Law Firms And Attorneys
    • HVAC
    • Plumbing
    • Small Business
    • Property Management
    • Real Estate
    • Medical Support

    No-Pressure Consultation

      24/7/365 call answering in
      English and Spanish

      Never miss a call, and with Answering365, communication issues are a thing of the past.

      100% HIPAA compliant operators,
      re-certified annually

      Your PHI is always secure and protected.

      Calls triaged using your

      Urgent calls are forwarded to your on-call team and encyrpted messages by the method you prefer.