Many businesses and services need appointment scheduling services. Examples include trade services such as contractors, estimators, inspectors, or technicians; medical professionals such as doctors and dentists, medical technicians, and elective surgery offices. Answering365's Appointment Scheduling Call Center Service schedules, confirms, cancels, re-schedules all your appointments on a 24/7 basis so you never have to miss a call.

Why choose Answering365's Appointment Scheduling Service?

  • Our Appointment Scheduling Call Center is based in the USA and provides nationwide services.
  • We have won national awards for quality and service-excellence for the past eight years.
  • Our professional agents respond to calls 24/7.
  • We specialize in time- and mission-critical call processing.
  • We customize our services to meet your exact protocols.
  • We integrate seamlessly with your proprietary data bases.
  • We have senior managers present 18 hours a day, seven days a week to handle any unexpected situation.
  • We guarantee defined Service Quality Assurance (SQA).
  • Our inbound call center technology is state-of-the art.
  • We offer Bilingual English/Spanish support.
  • We sound so much like you, callers won't know they've reached an outside service.

Call Today for Appointment Scheduling Service

Our Appointment Scheduling capabilities include the use of a web-based calendar platform we both can access in real time. You input your schedule of when you are available, and we inform your customers of those times/dates and/or locations. You can always make any necessary changes such as blocking times for lunch or vacation, or changing a staff member, location/venue for the appointment. Our professional agents always refer to your schedule to make the appointment. If a customer cancels the appointment, we make them aware of your policies regarding cancellations and rebooking.

Our Appointment Scheduling Call Center provides many services, including but not limited to:

  • Real time calendar appointment-scheduling updates including new appointments, cancellations, confirmations and/or rebooking.
  • Email confirmation to your customer/client/patient of the transaction.
  • Ability to check the calendar anytime, anywhere you have Internet access.
  • Emergency dispatch services, if needed.
  • Integrating your protocols and dynamic scripting into the calendar so our professional agents always know the intricacies of your business.
  • Effectively eliminating the need for a full-time receptionist.

Call Answering365 today to schedule a free consultation that will show you how effective we can be in helping you reduce costs and maximize efficiency. Our success depends on your success; we stake our reputation on it. Join our winning team today and take pride in the service-excellence we offer.

Call Today!