Award Winning Answering and Call Center Services
Answering365 has received many prestigious awards over the years. Awards are what keeps us committed to our jobs and push us to strive for more. For over 25 years, we have been a full-service provider of inbound calls, messaging, urgent dispatch, and other call center services, which are available 24/7, and every day of the year.
By fostering innovation and celebrating performance and creativity, we have been crowned many times and named the Answering Service of the Year. This makes us proud to commit to even more work and be the award-winning answering call service and call center of the year in the future.
The ATSI Award Of Excellence And How We Won It 8 Times In The Past 10 Years
The Award of Excellence by ATSI looks to highlight and reward the work and performance of the best answering services and organizations which improve their performance every year. Despite the intense competition, we managed to win this award eight times in the past ten years.
At Answering365, we pride ourselves on receiving the Award of Excellence for the eight-time now. The award has been given to us by the only industry-accredited association, ATSI (Association of TeleServices International), in cooperation with CAM-X (Canadian Call Management Association).
Our full-time quality control department, HIPAA compliance, lowest staff turnover, custom account, software design, and advanced roster services, software, and IT -have helped utilize our advanced technology with numerous partners. Our company has implemented secure HIPAA compliant technology for many of our respected clients in the medical field.
Our professionally trained agents, bilingual staff, and native U.S. workers know the value of serving our clients when assisting their respective callers and patients. Each member of our team has been selected based on their language and communication skills.
Thanks to our advanced call processing systems, rigorous training methods, and attention to detail, we have been on top of the industry in the Bay Area and California. Our impressive service record has helped us see each client as unique and realize that no single solution can work for everyone.
Our Commitment To Every Client
From our first contact, our main mission is to understand your business and its culture, your personality, and all of the problems and opportunities you are trying to tap into and resolve by hiring us. We also know that many organizations limit themselves to the “9 to 5” schedule, which is why we are here for you whenever you need us most, which is every moment of every day.
All of these awards recognize our excellence in supporting various clients and providing stellar answering services. They come as a result of hard work and continuous dedication to our clients and our rigorous training programs.