Business Continuity Plan

Include Answering365 In Your Business Continuity Plan

Answering365’s phone systems are fully redundant. Our phone service provider has the highest levels of network quality and reliability and a 99.999% Service Level Agreement (“SLA”) – the industry’s highest standard.  

Having the Right Service Provider

Our service provider has network Points of Presence (“POPs”) strategically located in the highest-profile, most secure, and reliable carrier hotels across the U.S. and Canada, including the following cities: Los Angeles, Salt Lake City, Minneapolis, Dallas, Toronto, and Halifax. 

Ensuring Top-Level Security

Each of their network POPs maintains stringent security standards, PCI compliance, and redundant power.  Our network architecture allows for full geographical redundancy, allowing calls from one POP to be rerouted among other network POPs. 

Network Infrastructure

Our service provider’s network was built specifically for large enterprise customers, for whom network quality and reliability are of paramount importance.