COVID-19 Business Continuity Plan
As the world is coming to terms with COVID-19, working out how to manage through these unprecedented times is becoming a very real, and very scary proposition. As an essential business, we want you to know that we are here to support your business 24/7/365.
With many businesses furloughing staff, our service is the perfect solution to assist you with streamlining your messages, appointments and receptionist services.
The type of services we can support your business with whether essential or non-essential we’re here for you.
Top 3 Benefits of Having a U.S. Based Call Center During A Pandemic
There are many benefits to using a call center or answering service. Our award-winning, professionally trained call agents are here to answer your calls — any time of day or night.
1. Scalability & Flexibility
You can quickly scale up when you need to because now you are virtually available 24/7/365. When call volume is high this is where we come in with our call overflow answering support which ensures you never miss a call.
2. Reduced Costs
Since many employees have been laid off or furloughed, now is the time to ensure service continuity for your patients and other callers are fully intact. For pennies on your payroll dollars, you are now able to address all of your callers needs around the clock — not just 40 hours a week.
3. Increased Productivity
Having the ability to care for your patients and client needs without interruptions is priceless. We will answer your calls while you address the needs of others.