Answering365 has been the trusted provider of answering services for healthcare professionals, hospitals, community clinics, as well as managed care organizations for decades. Our call taking, messaging, and dispatching services are 100% compliant with HIPAA regulations, ensuring the protection of personal health information of our client’s patients.
At Answering365 we integrate technology, security and privacy policies to comply with HIPAA standards, such as . . .
- Encryption (SSL)
- System-user identifiers (logins, passwords)
- Multiple user access levels
- High-end server security
- Daily back-ups
- Strong privacy policies
- Timed logout
- Rigorous internal personnel policies
- HIPAA certified call agents
To guarantee that the privacy of your patients, Answering365 maintains the following:
- Password Protected Access to Information
- Secure Digital Storage of Records
- State of the Art, Digital, Secure Messaging Systems
- Secure Processing of Voice and Data Information
- HIPAA Compliant Information Transfer
- Multiple Levels of Data Back-up and Storage
- Emergency Back-up Power Systems
- Telephone and Communications Provider Redundancy
- Constant training of all staff regarding HIPAA privacy rules
- Updated policy and procedures manuals which dictate how our teams respond in emergency situations
Reduce your risk to HIPAA violations with our Los Angeles based, 24 hour live medical answering service. Call now! 888-588-9800.
Why choose Answering365?
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- Locating and managing on-call technicians and dispatching them where needed.
- Following your script and triage protocol with precision.
- Documenting the call and the outcome.
- Processing messages through multiple channels (i.e., phone, text, SMS, email, voicemail, and other wireless devices.