Compliance
Compliance
Answering365 has been the trusted provider of answering services for healthcare professionals, hospitals, community clinics, as well as managed care organizations for decades. Our call taking, messaging and dispatching services are 100% compliant with HIPAA regulations, ensuring the protection of personal health information of our clients patients.
At Answering365 we integrate technology, security and privacy policies to comply with HIPAA standards, such as . . .
- Encryption (SSL)
- System-user identifiers (logins, passwords)
- Multiple user access levels
- High-end server security
- Daily back-ups
- Strong privacy policies
- Timed log out
- Rigorous internal personnel policies
- HIPAA certified call agents
To guarantee that the privacy of your patients, Answering365 maintains the following:
- Password Protected Access to Information
- Secure Digital Storage of Records
- State of the Art, Digital, Secure Messaging Systems
- Secure Processing of Voice and Data Information
- HIPAA Compliant Information Transfer
- Multiple Levels of Data Back-up and Storage
- Emergency Back-up Power Systems
- Telephone and Communications Provider Redundancy
- Constant training of all staff regarding HIPAA privacy rules
- Updated policy and procedures manuals which dictate how our teams respond in emergency situations
Reduce your risk to HIPAA violations with our Los Angeles based, 24 hour live medical answering service. Call now! 888-588-9800.
Why choose Answering365?
- Our Emergency Dispatch Answering Service based in the USA and we provide nationwide services
- We respond to calls live 24/7.
- We specialize in time- and mission-critical call processing
- We have won national awards for quality and service excellence for the past eight years.
- We sound so much like you, callers won't know they've reached an outside service.
- We tailor our services to fit your exact needs
- We offer Bilingual Spanish/English support.
Call Today For More Information About Our Answering Services
Our emergency dispatch answering service includes many features such as:
- Locating and managing on-call technicians and dispatching them where needed.
- Following your script and triage protocol with precision.
- Documenting the call and the outcome.
- Processing messages through multiple channels (i.e., phone, text, SMS, email, voicemail, and other wireless devices.
