Compliance

Compliance

Answering365 has been the trusted provider of answering services for healthcare professionals, hospitals, community clinics, as well as managed care organizations for decades. Our call taking, messaging and dispatching services are 100% compliant with HIPAA regulations, ensuring the protection of personal health information of our clients patients.

At Answering365 we integrate technology, security and privacy policies to comply with HIPAA standards, such as . . .

Encryption (SSL)
System-user identifiers (logins, passwords)
Multiple user access levels
High-end server security
Daily back-ups
Strong privacy policies
Timed log out
Rigorous internal personnel policies
HIPAA certified call agents

To guarantee that the privacy of your patients, Answering365 maintains the following:

Password Protected Access to Information
Secure Digital Storage of Records
State of the Art, Digital, Secure Messaging Systems
Secure Processing of Voice and Data Information
HIPAA Compliant Information Transfer
Multiple Levels of Data Back-up and Storage
Emergency Back-up Power Systems
Telephone and Communications Provider Redundancy
Constant training of all staff regarding HIPAA privacy rules
Updated policy and procedures manuals which dictate how our teams respond in emergency situations

Reduce your risk to HIPAA violations with our Los Angeles based, 24 hour live medical answering service. Call now! 888-588-9800.

Why choose Answering365?

Our Emergency Dispatch Answering Service based in the USA and we provide nationwide services
We respond to calls live 24/7.
We specialize in time- and mission-critical call processing
We have won national awards for quality and service excellence for the past eight years.
We sound so much like you, callers won't know they've reached an outside service.
We tailor our services to fit your exact needs
We offer Bilingual Spanish/English support.

Call Today For More Information About Our Answering Services

888-588-9800

Our emergency dispatch answering service includes many features such as:

Locating and managing on-call technicians and dispatching them where needed.
Following your script and triage protocol with precision.
Documenting the call and the outcome.
Processing messages through multiple channels (i.e., phone, text, SMS, email, voicemail, and other wireless devices.

Call Answering365 today to schedule a free consultation that will show you how effective we can be in helping you increase your business. Our success depends on your success; we stake our reputation on it. Don’t lose another call to your competitor. Join our winning team today and take pride in the service-excellence we offer.