It takes special expertise to handle the busy phone lines and often urgent calls any doctor's office or medical facility may receive during the course of a day or night. In the case of elective surgery practices, we support your advertising campaigns by capturing all leads, screening the patients according to your protocols, and scheduling initial consultations.

Answering365's skilled, capable agents have been providing award-winning service to the medical community since 1989. From this extensive experience, we've developed the proficiency necessary to process incoming calls quickly and answer frequently asked questions, always with the goal to schedule an appointment for the initial consultation. Our service gives patients the attention and confidence that they will be taken care of by experienced surgeons.

Why Choose Answering365's Elective Surgery Answering Service and Call Center?

  • Our Elective Surgery Answering Service and Call Center is based in the USA and provides nationwide services.
  • We have a dedicated healthcare department specifically trained in medical terminology, call processing, and patient questions and concerns.
  • We have won national awards for quality and service-excellence for the past eight years.
  • We customize our services to meet your exact protocols.
  • We have senior managers on staff 18 hours a day, seven days a week to handle any unexpected situation.
  • We offer bilingual English/Spanish support.
  • Our team works in compliance with the revised Health Insurance Portability and Accountability Act (HIPAA).  We are 100% HIPAA compliant with the new regulations

Call Today for an Elective Surgery Answering Service and Call Center

With consumers becoming more discerning about elective surgery procedures, they are demanding better service from medical providers. It is no longer enough for highly-skilled surgeons to offer excellent treatment in a state-of-the art facility. Increased competition and new channels of communication have forced clinics to develop highly effective marketing outreach programs. Since 1989, Answering365's Elective Surgery Answering Service has been providing the level of patient education assistance that converts callers into clients, thus ensuring the success of your marketing and advertising campaigns.

Our Elective Surgery Answering Service can handle many applications, including but not limited to:

  • Answering calls live 24/7.
  • Qualifying patient eligibility and insurance verification.
  • Scheduling appointments and confirmations.
  • Providing Emergency Dispatching
  • Conducting patient-satisfaction surveys
  • Electronic Medical Record (EMR) data entry
  • Virtual medical receptionist
  • Ad response, tracking, and reporting.
  • Manage and develop all data-base functions.

Call Answering365 today to schedule a free consultation that will show you how effective we can be in helping you reduce costs and maximize efficiency. Our success depends on your success; we stake our reputation on it. Join our winning team today and take pride in the service-excellence we offer.

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