Elective Surgery Answering Service
It takes special expertise to handle the busy phone lines and often urgent calls any doctor’s office or medical facility may receive during any time of day or night. In the case of elective surgery practices, we support your advertising campaigns by capturing all leads, screening the patients according to your protocols, and scheduling initial consultations.
Answering365’s skilled, capable agents have been providing award-winning service to the medical community since 1989. From this extensive experience, we’ve developed the proficiency necessary to process incoming calls quickly, answer frequently asked questions, and always schedule an appointment for the initial consultation. Our service gives patients the attention and confidence that they will be taken care of by experienced surgeons.
- Our Elective Surgery Answering Service and Call Center is based in the USA and provides nationwide services.
- We have a dedicated healthcare department specifically trained in medical terminology, call processing, and patient questions and concerns.
- We have won national awards for quality and service excellence for the past eight years.
- We customize our services to meet your exact protocols.
- We have senior managers on staff 18 hours a day, seven days a week, to handle unexpected situations.
- We offer bilingual English/Spanish support.
- Our team works in compliance with the revised Health Insurance Portability and Accountability Act (HIPAA). We are 100% HIPAA compliant with the new regulations.
Ask About Our New Client Specials
Call Answering365 today to schedule a free consultation that will show you how effective we can be in helping you increase your business. Our success depends on your success; we stake our reputation on it. Don’t lose another call to your competitor. Join our winning team today and take pride in the service-excellence we offer.