Electrician Answering Services
When emergencies or urgent calls come through, your customers need to reach you no matter what time of day or night. We guarantee a rapid response. Our Electrician Answering Service agents contact the right person for the right reason at the right time and the correct location. These agents are specially trained to respond immediately to time- and mission-critical situations with attention to detail, and follow-through.
Electrical contractors need a reliable answering service because they operate round the clock and must respond to emergencies. As part of the dispatch team, our agents interface between your clients and your technicians. Every call could be a potential sale or a service emergency. Our electrician answering solutions operate like an extension of your business and serves to develop and maintain customer loyalty to help you grow.
Our services can handle many applications, including but not limited to:
- Processing after-hours calls immediately.
- Assigning technicians based on specialties, territories, and pre-established on-call schedules.
- Meticulously tracking all activity and providing detailed reports of results.
- Efficiently deliver messages the way you specify via pager, cell phone, SMS, email, fax, or other wireless devices.
- Serving multiple locations across the USA.