Email and Alert Monitoring

Our Email and Monitoring Alert services let you automate how you receive and organize messages, so you get notified immediately of needs your attention. We integrate with your monitoring and alert systems, allowing you to receive alerts that will notify you of potential emergencies.

The alerts that you receive can be directly transferred to a specific individual or team. Based on triggering data, you will only receive only the important alerts.

Our robust software and vast experience in this field help IT companies and other organizations receive specific alert notifications. As an alert redundancy, our team can program our software to escalate issues or prioritize them based on your custom specifications.

Alert Monitoring: No More Extended Outages and Costly Downtimes

If you are struggling to make the most of your customer inquiries, lead requests, or daily tasks, we can help you. Our alert monitoring solutions help you manage your ability to intervene or act at the right time.

 Alert Monitoring Benefits:

• Make sure that you keep a consistent level of customer service.
• Prioritize your tasks and review the actions (calls/messages) when they happen.
• Ensure compliance.
• Improve your service delivery.
• Minimize the time spent on redirecting tasks.

Email Monitoring: Protect Your Confidential Data and Prioritize the Most Important Emails

When email security is something that every business needs to consider, our managed service providers help you grow your business by alerting you whenever an email comes in.

Our email monitoring platform lets you focus on the most critical tasks. We configure the emails to be redirected and sent to the right recipients, the specific individuals or teams within your business.

Server hacking, phishing, cyber-crime . . . All of these are common online threats today. With our email monitoring for IT companies and other large organizations, you can:

• Prevent hackers from intruding onto your company network.
• Get a complete overview of the relevant emails and the not-so-relevant.
• Be quick in responding to important emails.
• Improve your employee productivity and efficiency.
• Preserve your company’s professional reputation and image.
• Avoid regulatory non-compliance penalties and possible legal action.

We Have the Strategy You Need to Keep Your Business Organized

Outsourcing your alert monitoring to our call center can help you keep track of everything, organize your essential communication, and plan everything in advance. Answering365 can help you save time and money!

For more information about our email and alert monitoring services for businesses, contact us today!