Urgent and Emergency Dispatch

Emergency Dispatch Service

When your callers are experiencing an emergency, they need assistance right away and without an effective method to capture these types of calls, you could increase your liability. By partnering with a professional emergency dispatching service, you’ll be able to ensure your urgent calls are managed appropriately and dispatched accurately.

How Do You Handle Urgent Calls?

There are just too many industries where emergency calls matter. An urgent call that requires an emergency response could come in any time.

If you use your regular business phone number as you’re emergency line, this could be problematic. Standard office numbers aren’t meant to address urgent calls — especially during after-hours, weekends or holidays.

If you’re in need of a professional emergency dispatch service, Answering365 is the right choice. Not only are we highly experienced with these types of calls, we’re also able to determine if a call is routine or an actual emergency.

A Dispatch Line That Answers, Handles And Forwards Calls — Just The Way You Want It

Not every emergency line is the same. You need to select a call center that best fits the need of your callers. At Answering365, we’re here to take your urgent calls and gather the appropriate information based on your call script. We’ll handle not only your urgent calls but any other inbound calls you may have.

Whether you’re a property manager, locksmith, plumber or doctor, you can rely on our team of experienced dispatchers to effectively manage all of your emergency calls.

Typical Needs For Urgent/Emergency Call Dispatching

We’re here to maximize your ability to be flexible and efficient. Our team has the experience and technology to handle all of your urgent calls efficiently and professionally. We’ll listen to your caller’s needs, while following your custom call scripts to ensure call details are gathered accurately and dispatched to the right on-call professional.

For more information and a chance to consult with us about our services, call us today!

Why choose Answering365?

  • 24/7/365 Availability
  • An emergency line available during weekends and holidays
  • Advanced call screening and processing
  • Detailed scripting for unique situations
  • Skilled in determining if a call is an actual emergency or if it’s routine

Call Today For More Information About Our Urgent and Emergency Dispatching Service

Our dispatch services includes many features such as:

  • Locating and managing on-call technicians and dispatching them where needed.
  • Following your script and triage protocol with precision.
  • Documenting the call and the outcome.
  • Processing messages through multiple channels (i.e., phone, text, SMS, email, voicemail, and other wireless devices.

Call Answering365 today to schedule a free consultation that will show you how effective we can be in helping you increase your business. Our success depends on your success; we stake our reputation on it. Don’t lose another call to your competitor. Join our winning team today and take pride in the service-excellence we offer.

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