Behind Every Good Attorney? A Top-Notch Answering Service!
Clients hire your firm because they know you deliver great work. However, it’s not the only reason a client will choose one practice over another. While winning cases helps build a positive reputation, the key to building a successful practice is how you treat your clients. A top-notch answering service can help you provide the best customer experience and improve communications.
A top legal answering service can help boost your practice’s level of customer service.
Stand out from the competition
An attorney answering service can take your phones 24 hours a day, seven days a week. A live call operator can answer basic questions, schedule appointments, and escalate urgent calls when needed.
Let’s face it; there are a lot of good attorneys in the world. In fact, there are now more than 1.2 million active lawyers in the United States. Want to stand out from the crowd? One of the best things you can do as a practicing attorney is answering your phone. Yes, sometimes it’s that simple.
But when you are busy working and managing a practice, this can be a tall order. Most people who want to hire a lawyer make a list of prospects. They will go down that list, make calls, and will want to talk to the one who has a competent, friendly voice on the other side of the line.
And with the help of a professional answering service, you can provide that helpful and friendly voice, even if it’s not your own.
Soothe anxious clients
Most people don’t call their attorney with a positive announcement. It happens, but generally, these calls are a cry for help when someone is being sued, has been arrested, or needs legal advice. These are all stressful situations. A professional legal answering service can provide dispatch services, where calls are delivered according to your wishes.
Put the customer experience first by using an attorney’s answering service.
Be more productive for your clients
Busy legal practice can be a maddening cycle. Your anxious clients might call for updates about their cases a few times a day, taking your attention away from their own matters. You can virtually eliminate these interruptions with a legal answering service. While a friendly voice is reassuring clients and answering their questions, you and your staff can be more productive in the office. In the end, your clients will be more likely to trust your service and recommend you to others.
Serve more clients and increase your revenue
A professional legal answering service can allow you to serve more clients by taking a time-consuming task off your plate. If you have Spanish-speaking potential clients, a bilingual answering service can also help you connect with them. Not only will more clients increase your practice’s revenue, but your overhead will go down as well. Using a professional answering service allows you to eliminate wasteful spending and only pay for the answering services you use.
Answering365 is a U.S.-based award-winning answering service that provides legal answering support to law offices of every size. Contact us to learn about how our attorneys answering service can help your practice or request a free consultation by calling us at 888058809800
