Five Reasons Your Pest Control Business Needs a Stellar Answering Service
You’ve built your business on making sure that your clients don’t have to deal with bugs and other burdensome critters. A pest control company can be tough to manage during COVID19 pandemic. When people are staying home more than they normally would, your work load has become larger and more complicated: you probably have more urgent calls that require an immediate response. It hard to the work when you also have to answer the telephone. So what’s the answer? Here are just five ways that a stellar pest control answering service can elevate your business to the next level.
Sign More Clients
Did you know that as many as 50% of callers won’t leave a message if they reach voicemail? Callers want to speak with a human being but it would be impractical for a busy business owner to answer every phone call. If callers get your voicemail, they might not leave a message and call somebody else. As a result, you lose business.
A pest control answering service, like Answering365, provides 24/7 answering services to clients. Our operators are available around the clock and act as an extension of your business.
Retain Existing Clients
Your existing clients will want to schedule an appointment or call you in case of emergency. Answering365 provides valuable services for either situation. Our appointment scheduling service allows us to schedule appointments on your electronic calendar according to your specifications. We also have an emergency dispatch service, where we forward the urgent calls via SMS, phone, or any other choice method.
Get More Work Done
Don’t get interrupted with the ringing phone multiple times a day; it may hurt your business in several ways. If you are with a client, you are taking your focus away from that customer. If you are on a job, stopping to answer the phone is inefficient. Handing over your phones to a professional answering service will allow you to get more work done and deliver a higher standard of care to clients.
Reach a Greater Audience
If you are located in an area with a Spanish-speaking population, you could miss out on this business if you don’t have a bilingual employee on staff. Answering365’s bilingual answering service can provide English-Spanish support so you could serve these clients.
Save Your Company Money
A professional pest control answering service will save your company money. Your work efficiency will allow you to get more done, you will get and retain more clients, and your expenses will drop. If you pay a receptionist to answer your phones, you no longer need to carry the overhead of salary and benefits for this position.
Answering365 is a U.S.-based answering service that provides top-level assistance to various industries, including pest control companies. Contact us at 888-588-9800 for a free consultation to learn more about our pest control answering services. We are always open!