A professional call answering and messaging service suitable for one or two message recipients or teams. The usual call length is 1 to 3 minutes, depending on complexity.
Virtual receptionist services with customized phone answering, scripts, lead capture, warm transfers, and messaging for multiple staff. Average call length is 2 to 5 minutes
Our virtual assistants will keep your CRM or EMR updated, more information captured from your callers, IT tickets created, calendar management, appointment bookings, cancellations, rescheduling and more.
We are here to provide your medical service a better and less stressful way to schedule appointments.
Patients need help at all time of the day and night. However, not everyone can afford a team of receptionists answering inbound calls for a practice especially after-hours. This is where we excel.
Outsourcing your patient recruitment to our HIPAA-compliant call center is a great way to keep your trial on track. Our team of experienced professionals can help you reach your recruitment targets and keep your study on schedule.
Every professional therapist struggles with calls. Yet, the profession demands every single call to be answered on time – especially if it is about existing or new customers trying to schedule appointments.
Patients make their first outreach to dental offices by phone. If they don’t reach a live person, they’re
likely to move on. You need overflow answering and scheduling so your practice stays busy.
The Health Insurance Portability and Accountability Act (HIPAA) for doctors and medical professionals, ensures that their patient health information (PHI) is safe and secure.
When you choose Answering365 for your practice , you get HIPAA compliant service, certified for protecting the privacy of your patient’s sensitive health information.
HIPAA regulations, as well as the regulations within the HIPAA HITECH security rule apply to everyone in the healthcare industry and the associates they are working with. If you are a doctor or a physician, you must choose HIPAA compliant answering services to reduce your risk.
A 24/7 Telephone Answering Service Helping Medical Professionals Improve Their Patient Service
Answering365 is one of the leaders in HIPAA compliant answering services. For many years, we have helped medical professionals with our HIPAA and HITECH compliant, Los Angeles based call center.
As a HIPAA certified business associate, we stay current with all the regulations which are changing every year. This includes the transmitting and exchange of messages with personal health information (PHI) as well as messages that are transferred to your web portal.
When working with us, you are working with a team that is HIPAA certified (and annually re-certified) and highly experienced in medical answering. Most importantly, you have an extension of your practice to manage your calls and professionally interact with your patients.
Your HIPAA “Business Associates” Are Here To Answer Your Calls
We are here to provide the best answering support with secure, encrypted, one-click options for retrieving your patient’s phone messages.
If you would like to read our BAA HIPAA agreement or learn more about our services, contact us today.