A professional call answering and messaging service suitable for one or two message recipients or teams. The usual call length is 1 to 3 minutes, depending on complexity.
Virtual receptionist services with customized phone answering, scripts, lead capture, warm transfers, and messaging for multiple staff. Average call length is 2 to 5 minutes
Our virtual assistants will keep your CRM or EMR updated, more information captured from your callers, IT tickets created, calendar management, appointment bookings, cancellations, rescheduling and more.
We are here to provide your medical service a better and less stressful way to schedule appointments.
Patients need help at all time of the day and night. However, not everyone can afford a team of receptionists answering inbound calls for a practice especially after-hours. This is where we excel.
Outsourcing your patient recruitment to our HIPAA-compliant call center is a great way to keep your trial on track. Our team of experienced professionals can help you reach your recruitment targets and keep your study on schedule.
Every professional therapist struggles with calls. Yet, the profession demands every single call to be answered on time – especially if it is about existing or new customers trying to schedule appointments.
Patients make their first outreach to dental offices by phone. If they don’t reach a live person, they’re
likely to move on. You need overflow answering and scheduling so your practice stays busy.
Answering365’s skilled and professional call agents have been providing award-winning answering services to the Home Healthcare community since 1989; we understand that it takes specialized expertise to manage busy phone lines and urgent calls from patients, family members, and support staff for a Home Healthcare provider.
We’ve developed the proficiency necessary to process critical incoming calls quickly and compassionately and accurately deliver sensitive information to the appropriate person. Our service gives patients and family members the attention they require and the peace of mind they deserve.
Focus on Patient Care While We Answer Your Calls?
Home Healthcare is a growing segment in the healthcare industry within the United States. With 10,000 people turning 65 every day until the year 2030, Home Healthcare and Senior Care services are increasing in demand.
New patient intake, appointment setting, and telephone answering are essential for the Home Healthcare industry. Every caller expects prompt attention and immediate response — and it is crucial to have the right kind of professional support when it is needed the most.
Our bilingual Home Health answering service is designed to ensure that every call is answered quickly and that message delivery is accurate.
We Contribute to Providing Better Service to Families
Not every Home Healthcare facility can hire a team of receptionists to answer calls, schedule appointments, and take care of voicemails, especially when it comes to the full availability that this service requires — particularly after-hours.
Therefore, you need experienced answering services that will expand and adjust to your business. At Answering365, we are an award-winning call center, serving many Home Healthcare facilities nationwide.
We Ensure Prompt Attention and Personalized Service
In the Home Healthcare environment, all calls and requests need to be answered quickly while considering the clientele’s sensitivity. Managing phone calls after hours and during weekends are very important for the success of your business.
Our team knows how to ensure the best caller experience because we understand the unique needs of the service providers and patient needs. We are here to manage high call volume, schedule appointments, forward your calls, and cost-effectively run a 24/7 Home Healthcare organization. We understand that your time is precious and that all caregivers require support.
Why choose Answering365's Home Health and Hospice Answering Service?