What Is Client Intake Services?

One goal of any law firm is to grow its client base. Having the best social media campaigns and most persuasive website is great, but accessibility also matters. Most clients who need legal services have a sense of urgency about their needs. If someone isn’t available to speak to them immediately, you could lose valuable business. Here is how a lawyers’ answering service can help you capture new leads. It’s called Client Intake Services.

What You Need to Know About Legal Marketing

Every law firm spends some of its budget on marketing to bring in new clients. According to a 2020 Google Consumer Survey, 96% of people who need legal advice turn to a search engine. In addition, FindLaw, a legal information and marketing service, reports that 74% of prospects looking for an attorney online end up contacting the law office by phone. Therefore, every call can make the difference between landing a new client or loosing them to someone else.

What is a Lead Capture Service?

When your firm runs a marketing campaign, you want to respond to those generated leads as soon as possible. It’s equally important that you record where your leads are being originated so that you spend your marketing dollars wisely in the future. With all of the hard work your firm does to encourage people to call, it would be a wasted effort if no one were there to help clients when they make a call.

A lead capture service┬áis the best way to prevent callers from passing you by for a competitor. A live call operator will answer your practice’s phones around the clock and provide your callers with information about your services. If you wish, you can customize a list of detailed questions about the cases. After collecting all answers, the agents will instantly send the answers to you via SMS, text, or email so that you can make the right choices for your business.

How a Lawyer’s Answering Service Can Help

As a competitive law firm, having an answering machine with a recorded message will not be enough when your office is closed. Even to have an answering service go through the motions of telling callers your office hours would not be sufficient. Your current and potential clients want to know that you care about their issues around the clock, and the best lawyer’s answering service can provide just that.

If you like to find out more, call Answering365’s legal answering services for a free consultation at 888-588-9800. We can provide lead capture services or create a custom plan from scratch for your firm. We can also schedule appointments with clients, handle urgent calls after hours, and provide bilingual call answering services. Contact Answering365 at any time of day and night 24/7 to learn more about our lawyer’s answering services and how they can help your firm capture business.