Answering Services For All Industries

Whatever Your Business,
We Have Your Solution

Answering365 Caters To A Wide Variety Of Industries. We Can Improve Customer Service, Client Satisfaction, And The Bottom Line For Almost Any Business. We Are Your Trusted Communication Partner.

expert_call_center
answering_service

Even In Your Busiest Times, We Have You Covered

In any business, things can go from quiet to hectic in just minutes. If you’re not prepared for those surges, you could miss calls and lose business. Over 67% of customers hang up the phone out of frustration if they get voicemail, making an answering service essential.

With our 24/7/365 answering service, you can trust that your calls will be answered and handled professionally even in the busiest times. Our telephone answering team is the first line of communication for hospitals, law offices, accountants, property managers, IT companies, real estate agents, and other professionals. We meet the highest customer service standards. We’ve even won awards for it.

Every Call is Important, But How Can You Answer Them All?

Maybe your company experiences high call volume, with more calls than your team can cover. Maybe you get urgent customer support requests that can’t wait, even if you’re on a job site or another line. For your customers, “Please leave a message” isn’t good enough. They want to speak to a live person. If they can’t get live a live person when they call, their confidence in you and your product is shaken. They may look for a competitor who offers a better experience. That leads to customer churn.

Prompt, reliable 24/7 answering makes you stand out from the competition and builds customer loyalty and trust. But maintaining staff for in-house call center is challenging and expensive. If you are not using an after-hours service, then your phones may be left uncovered in-house on weekends and holidays — or even when a single person on your team is out sick.

call_center
expert_call_center

Relax, Answering365 Has You Covered

With a perfect call answering solution, you can rest assured that each call will be answered professionally, no matter how many come in. That’s the confidence what we provide. Our 24/7/365 answering services are built to your needs and are not a one-size-fits-all solution. We actively work with you to design answering solutions that match your customers’ needs. We function as an extension of your business, adding value to your service.

Our award-winning caller experience starts with our experienced agents. They handle your calls based on your custom specifications, integrating your support protocols into our system. They are experienced in technology and IT; they understand your industry and your needs.

Whether you are selling tech products, offering complex IT services, working with sick patients, handling job site our tech support and help desk answering service for IT firms lets you protect your profits and scale your business without sacrificing high-quality customer care. We also provide bilingual services that can keep you competitive.

Don’t see your industry?

We Serve Many Others. Schedule An Appointment
To Discuss How We Can Help Your Business.

Some of the Industries We Serve

expert call center

Medical & Health

expert call center

Information Technology, Tech Support and Help Desk

expert call center

Small Business

expert call center

Law Offices & Legal Services

expert call center

Property Management

expert call center

Real Estate

expert call center

Plumbing

expert call center

HVAC

expert call center

Contractor & Trade

expert call center

Disaster Restoration

We Have Satisfied Customers
In Many Industries

Michael Morgan
Michael Morgan
2022-10-19
Answer 365 is very professional and keeps us up to date on calls that need immediate attention.
Ned Ramsay
Ned Ramsay
2022-05-17
Excellent customer service and friendly, helpful staff. Great for reducing admin overhead or covering 24/7 calling
Veronica Bell
Veronica Bell
2021-02-25
Excellent service! Professional, affordable, and 24/7. Thanks guys!
Patty Wagenhofer
Patty Wagenhofer
2021-02-13
The call center staff are very professional and prompt. Thank you.
Arbi Melikian
Arbi Melikian
2021-02-01
Great service and very professional. Highly recommended!
Donna McCandless
Donna McCandless
2021-01-20
Great answering service, the patients love that they can speak to a live person and get quick results.
Amy Hendel
Amy Hendel
2021-01-16
We have been using this service when it actually had another name - so for quite some time. Overall we are quite pleased. only issue is occasionally when we hand off coverage for the weekend - when the doctor is off call - all the operators somehow do not “get the message.” I do endorse them as a good service, their billing department is responsive - they just need a bit of a tweak in the training of their telephone operators with this “hnd off on weekends.” I would recommend them as reliable and responsive.
C Y
C Y
2020-12-30
It has been my pleasure working with all of you throughout the years, and servicing Musician's Transfer, Inc. Very professional, and courteous to all who served us. THANK YOU, and continue with your professionalism. Cely Yim

Whatever your industry, Answering365

01

Confidence that all your calls are handled, promptly and professionally — No more worrying about missed calls or late retrieval of messages.

02

Improved customer satisfaction — your callers love it when they get a live person and emergency calls are picked up promptly

03

Superb return on investment — you get better service at a lower cost than hiring staff in-house

Our Tech Support services include

virtual receptionist

24/7/365
answering

virtual receptionist

Services customized
to your needs

virtual receptionist

Responses scripted
by your team

virtual receptionist

Time- and mission-critical
call processing

virtual receptionist

Bilingual answering
in English and Spanish

virtual receptionist

Experienced agents familiar
with technology and support

answering365

Get Answers Today!

Best Answering Service & Virtual Receptionist Los Angeles

Resources