Legal Answering Service

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    Legal Answering Service

    A law firm answering service is a specialized call handling service designed specifically for legal practices. It provides professional and efficient call handling for law firms, ensuring that all calls are answered promptly and handled with the utmost care and attention. This service is essential for busy law firms that want to enhance their communication and provide exceptional customer service to their clients.

    Who We Cater To

    Solo Practitioners

    For solo practitioners, time is of the essence. You need to focus on your clients and their cases, without the added stress of managing phone calls. Our Law Firm Answering Service allows you to do just that. Our agents will answer calls in a professional and courteous manner, ensuring that your clients feel valued and taken care of.

    Small to Medium-Sized Firms

    As a small to medium-sized law firm, you may not have the resources to hire a full-time receptionist. That’s where our Law Firm Answering Service comes in. We provide a cost-effective solution to handle all your incoming calls, allowing you to focus on growing your business. Our agents will handle calls according to your specific instructions, ensuring that your clients receive the best service possible.

    Large Firms and Corporate Legal Departments

    For large firms and corporate legal departments, managing a high volume of calls can be a challenge. Our Law Firm Answering Service is equipped to handle large call volumes, ensuring that no call goes unanswered. Our agents are trained to handle complex calls and can even schedule appointments and consultations on your behalf, freeing up your time to focus on your clients’ needs.

    Did you know that Answering365 is the only law firm answering service that offers a 365-day guarantee? That's right, we are so confident in our services that we guarantee our availability every single day of the year. So whether it's a holiday, weekend, or even your birthday, you can count on us to be there for your law firm.

    Services That We Offer

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    Message Plus

    A professional call answering and messaging service suitable for one or two message recipients or teams.

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    Virtual Receptionist

    Customized phone answering, scripts, warm transfers, lead capture, and messaging for multiple staff.

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    Virtual Assistants

    Our virtual assistants keep your CRM or ERM updated, with more information captured from your callers.

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    Enterprise Solutions

    Customized plans for large medical facilities and corporations with multiple offices.

    Why Choose Us

    At Answering365, we understand the unique needs of law firms when it comes to answering services. Our team has years of experience working with legal professionals and we have developed a deep understanding of the industry. This allows us to provide tailored solutions that meet the specific needs of your law firm. We know that legal matters can arise at any time, which is why we offer 24/7 availability for our answering services. Our team is always ready to answer calls and provide quick and efficient responses to your clients. This ensures that you never miss an important call or opportunity, and your clients receive the prompt attention they deserve.

    As a law firm, confidentiality and security are of utmost importance. At Answering365, we take this responsibility seriously. Our team is trained to handle sensitive information with the utmost care and we have strict security protocols in place to protect your data. You can trust us to maintain the confidentiality of your clients’ information. We also offer customizable solutions for our answering services. Whether you need after-hours support, overflow call handling, or full-time receptionist services, we can tailor our services to fit your specific requirements. This allows you to focus on your legal work while we handle your calls with professionalism and efficiency.

    The Benefits of Working with Answering365

    As a law firm, you know that emergencies can happen at any time. That’s why it’s crucial to have a reliable answering service that is available 24/7. At Answeing365, we understand the importance of being available to your clients at all times. Our team is available round the clock to handle calls, ensuring that your clients always have someone to turn to, no matter the time of day. It’s also essential to cater to clients who speak different languages. At Answeing365, we offer bilingual support in English and Spanish, ensuring that your clients feel comfortable and understood when they call. This not only helps to build trust with your clients but also sets your law firm apart from others by offering a unique advantage.

    Having a quality answering service is crucial for the success of your law firm. With Answeing365, you can experience the unique advantages of customized call handling, 24/7 availability, bilingual support, and confidentiality and security. Trust us to be your reliable partner in providing exceptional service to your clients. Contact us today to learn more about our services and how we can help your law firm thrive.