Five Reasons Solo Law Practices Need a Live Answering Service

Managing time and resources is always a challenge if you, as an attorney, are running a solo practice.

At the time of the pandemic, your business might become hectic and logistically very complicated. You have to rely on consistent communication, which requires your constant undivided attention and is time-consuming.

Here are five reasons why a solo law practice should use a live answering service to manage and grow its business. 

24/7 Availability

A live answering service like Answering365 will answer your law office’s phones 24 hours a day, 7 days a week. Callers will feel as if they have reached an extension of your business, which is impressive at any hour of the day.

If current and prospective clients aren’t able to reach you on the phone, they will be dissatisfied and find someone else. It is also hard to expect anyone to be happy with a voicemail on the other end of the line.

Full Attention

You can give everyone your full attention and avoid losing future business by using a lawyer answering service. Law firms that use Answering365’s intake services see an average 42% increase in new cases.

Efficiency and Productivity

An attorney answering service can relieve you of the burden of constantly ringing phones so that you can fully engage in your daily work, advising your clients.

It isn’t easy to get everything accomplished when the phones are ringing off the hook. While it might be a good sign for your business, they won’t help you get your work done. 

Professional Approach

Our friendly, professional operators will answer your calls, schedule appointments, answer questions about your business, or provide other valuable services according to your wishes.

Clients never appreciate speaking to someone who is clearly on their cell phone and, therefore, probably not giving them their full attention. An attorney’s answering service provides a better solution for your practice.

 Firm Profitability

Do you think hiring an answering service is expensive? You might until you try. When you sign up, you only pay for the services you use, nothing more. If you are paying someone to answer your phones, you are paying a salary plus benefits, which is overhead that can go towards other purposes. The improved productivity and the new business that you’ll receive from these services will make using a lawyer answering service worth your every penny.


The survival and growth of your solo law practice are both a priority and a challenge. Answering365’s live answering services will help your practice save money, run more efficiently, and grow. Contact us at 888-588-9800 to learn more about our attorney answering service. We are always there for you!