Medical Clinic Answering Services

As a doctor or a medical professional your work doesn’t necessarily stop when your office closes.

After-hours, weekends, holidays, and emergency calls happen when you’re out of the office. Emergency calls going to voicemail or worse, missed calls increase your risk due to a lack of patient care.  

Live-Voice Answering Service for Your Patients

Our 24/7/365 live answering service is the simple solution for compliance and patient needs.

Instead of a computer-generated voice, a compassionate, professional answering service with experienced operators on the other end of the line gives your patients peace of mind.

Our HIPAA Compliant Medical Call Center Provides Complete Patient Solutions

The security and privacy of Protected Health Information (PHI) has evolved over the past several  years with the addition of the HITECH and Omnibus to HIPAA.

Every medical facility needs to have details of the patient’s medical conditions, healthcare treatments, and  contact billing information should be secure and more private.

As a HIPAA-compliant call center, our team of professionals provide call services with secure technology and encrypted message delivery for parties who access PHI. This is what has made Answering365 one of the top-rated services in the United States — and positioned us as an industry leader.

We Offer More Hours of Coverage Than An In-House Staff

At Answering365, we pride ourselves on providing complete patient services. From setting appointments, confirmations, and urgent dispatching, our team can assist you in operating a responsive medical clinic.

Our plans can be customized to meet the particular needs of your medical clinic. When no one has time to spare waiting on hold, we work diligently to deliver a rapid response and ensure that your patients have someone to turn to — 24/7/365.