Mental Health Answering Services
Want to make sure that each one of your patients gets VIP treatment when they call your office? Handling patients with care is what the best therapist know by heart. Experienced and highly trained, our award-winning answering services for therapists are tailored to your needs and the needs of your patients — 24/7/365.
Express Answering Services For Physical And Mental Therapists
Every physical therapist struggles with calls. Yet, the profession demands every single call to be answered on time – especially if it is about existing or new customers trying to schedule and reschedule appointments.
So, not answering the calls on time can definitely harm your business, lower the revenue and make you disappear among your competitors. This is something that our team at Answering365 can prevent – giving you a fully dedicated telephone service that will resolve any issue and bring more new customers.
With us, you are in the hands of skilled and dedicated telephone answering agents. We can schedule appointments, forward calls, take notes and do everything while you are doing what you are best at – providing medical therapy.
The Decision To Seek Therapy Is Never Easy
Dialing the number of a professional therapist is never easy for customers. They have to think twice before doing that – and sometimes may feel insecure when doing that. So, there is no reason to complicate things even more and send them on voicemail.
This is why a client’s first phone call is of significant importance in the referral process. At the same time, it is the reason why therapists should invest in answering services that work round the clock, during weekends, holidays and after the regular working hours.
And that is exactly what our team of answering professionals at Answering365 can do for you – helping you help your patients just like they were ours.
HIPAA Compliant And Bilingual, Our Agents Provide Exceptional Telephone Support
Our telephone answering agents are HIPAA compliant and experienced in covering the phone support for many renowned therapy centers and medical facilities. We proudly offer our bilingual support to the therapist offices in need of it – and are always able to seamlessly integrate into your online calendar and management software.
This way, we can schedule, cancel and modify appointments, inform new callers about your services or create a system that works for your needs. Whether we are manning crisis hotlines, providing emergency support or scheduling appointments for you, we are affordable and only charge you during the operator time.
If you are interested in scheduling a telephone answering trial for your therapy facility, do not hesitate to contact us today and ask for more details!
Why choose Answering365's Emergency Dispatch Answering Service?
Call Today for a Medical Emergency Dispatch Answering Service
- Locating and managing on-call technicians and dispatching them where needed.
- Following your script and triage protocol with precision.
- Documenting the call and the outcome.
- Processing messages through multiple channels (i.e., phone, text, SMS, email, voicemail, and other wireless devices.