It takes special expertise to handle the busy phone lines and often urgent calls a medical mobile lab receives at any time of the day or night. Answering365' skilled, capable dispatch agents have been providing award-winning service to the medical community since 1989. From this extensive experience, we've developed the proficiency necessary to process critical incoming calls quickly and deliver sensitive information accurately to your on-call technicians. Our service gives your contracted hospitals, clinics, convalescent homes and others the critical response they require 24/7.

Why choose Answering365's Mobile Lab Answering Service?

  • Our Mobile Medical Lab Answering/Dispatch Service is based in the USA.
  • We have a dedicated healthcare department specifically trained in medical terminology including lab-test types, and call processing within the time parameters stipulated by your contracted companies.
  • We assign your technicians based on pre-established schedules, specialization, and territories—all coordinated through our integrated GPS system.
  • We have won national awards for quality and service-excellence for the past eight years.
  • We have senior managers on staff 18 hours a day, seven days a week to handle any unexpected situation.
  • We service mobile medical labs nationwide.
  • We offer bilingual English/Spanish support.
  • Our team works in compliance with the revised Health Insurance Portability and Accountability Act (HIPAA). We are 100% HIPAA compliant with the new regulations

Call Us Today for a Mobile Lab Answering Service

Mobile Medical answering is important for a very unique type of user where accuracy is vitially important

Your contracted customers such as hospitals, clinics, phlebotomists, insurance companies, and others depend on your service. We take pride in our ability to connect with your technicians quickly to dispatch them where needed and/or connect with your staff to schedule appointments within pre-determined territories. Our quality services are customized to fit your needs without stretching your budget.

Our Mobile Medical Answering Service can handle many applications, including but not limited to:

  • We provide appointment scheduling and confirmation using specially developed software and the Internet.
  • Provide support through the day as technicians move from one location to another.
  • We also Provide Emergency Dispatching Services.
  • Precisely document technician arrival and departure times.
  • Data base management for emergency protocol and on-call scheduling.
  • Proper and prompt routing of emergency calls.
  • Meticulously track call activity and issue regular reports.
  • Messages delivered the way you want via pager, cell phone, SMS, email, fax, or any other wireless device.

Call Concorde Communications today to schedule a free consultation that will show you how effective we can be in helping you reduce costs and maximize efficiency. Our success depends on your success; we stake our reputation on it. Join our winning team today and take pride in the service-excellence we offer.

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