Mobile Lab Answering Service
It takes specialized expertise to handle the busy phone lines and often urgent calls a mobile medical lab receives at any time of the day or night. Answering365’s skilled, capable dispatch agents have been providing award-winning service to the medical community since 1989.
From this extensive experience, we’ve developed the proficiency necessary to quickly process critical incoming calls and deliver sensitive information accurately to your on-call technicians. Our service gives your contracted hospitals, clinics, convalescent homes, and others the critical response they require 24/7.
Your contracted customers, such as hospitals, clinics, phlebotomists, insurance companies, and others, depending on your service. We take pride in our ability to connect with your technicians quickly to dispatch them where needed and or connect with your staff to schedule appointments within pre-determined territories. Our quality services are customized to fit your needs without stretching your budget.
Our Mobile Medical Answering Service can handle many applications, including but not limited to:
- We provide appointment scheduling and confirmation using specially developed software and the Internet.
- Provide support throughout the day as technicians move from one location to another.
- We also Provide Emergency Dispatching Services.
- Precisely document technician arrival and departure times.
- Database management for emergency protocol and on-call scheduling.
- Proper and prompt routing of emergency calls.
- Meticulously track call activity and issue regular reports.
- Messages delivered the way you want via pager, cell phone, SMS, email, fax, or any other wireless device.