On Call Dispatch

Medical Dispatch

When emergency or urgent calls come through, your patients need to be able to reach you no matter the time of day or night.

We guarantee a rapid response. Our emergency dispatch agents contact the right person for the right reason at the right time. Our agents are specifically trained to respond immediately to time and mission-critical situations with attention to detail and follow-through.

We are able to process incoming messages rapidly, reaching you via multiple channels of communication including telephone, test, SMS, secured messaging, secured email, voicemail, and other wireless devices.


When emergencies strike, your clients need to be able to reach you, no matter what time of day or night. These situations require a guaranteed rapid response.

A plan of action executed by our answering service will ensure that the right person is contacted for the right reason at the right time and at the right location. Our emergency dispatch agents are specifically trained to respond to imminent situations with the necessary speed and attention to detail.

Why choose Answering365's emergency dispatch answering service?

  • Our emergency dispatch answering service is based in the U.S.A.
  • Our agents respond to calls live 24/7
  • We specialize in time/mission-critical call processing
  • Our team's won national awards for quality and service excellence
  • We sound so much like you, callers won't know they've reached an outside service
  • We tailor our services to fit your exact needs
  • We offer bilingual Spanish/English support

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A company that requires an emergency dispatch answering service needs round-the-clock solutions for their inbound calls with live agents. In emergency situations, communications can come rapidly and in great volume. We can transmit updates on what is happening by the minute according to your specifications. Because our extensive infrastructure is in place supported by decades of experience, there is no situation too large for our emergency dispatch service to handle.

Our emergency dispatch aswering service does lots of things well, including:

  • locate and manage on-call technicians; dispatch them where needed
  • be responsive to follow your script and triage information with precision
  • monitor carefully your technicians' actions; document the call; and document activies performed
  • guarantee critical patient calls are transferred immediately to the on-call practitioner by our live HIPAA-compliant emergency dispatch agents
  • efficiently process messages through multiple means (i.e. phone, text, e-mail, voice mail, and other wireless devices)

Call Answering365 today to schedule a free trial that will show you how effective we can be in helping managae your business. Our success depends on your success, and we base our reputation on it. Don't lose another call to your competitor. Align with our award-winning team and enjoy the peace of mind that our excellent service delivers.

Call Today!