Physician Answering Services

How do you accept calls from patients when you’re either unavailable or your office is closed?

If no one is working 24/7 to answer your phones, your patients are not getting the service and responsiveness they require. As answering service that works around the clock, we can improve this, but more importantly, we can assist with making your patients feel more valued and show them that your office keeps them as a priority.

HIPAA Compliance Solutions for Physicians

Every patient has the right to reach their doctors after-hours. However, not every doctor or physician office has this service incorporated in their facility. Because of the high costs associated with having a full-time, 24/7 staff, doctors and physicians have decided to turn to outsourced answering services.

At Answering365, we provide award-winning call solutions for physicians — serving as the critical link between their patients. Our call center works 24 hours a day, 365 days a year, helping hundreds of doctors and physician’s offices throughout the United States.

From solo practitioners to hospital systems and large medical facilities, our team of call agents excels when it comes to physicians answering services. All of our solutions are fully HIPAA compliant and designed to match your specific needs.

Customized and Personalized with Easy On-Call Scheduling

Knowing that most of the patients are calling you to schedule an appointment, we have made the process of scheduling easier than ever before. On-call scheduling is an integral part of quality physician office answering services — and we’re the experts that make it as easy as possible.

Thanks to our secure call center technology, your staff can update an on-call rotation on the fly, automatically updating the system used by our agents. We can also provide every doctor with a variety of customization and personalization options or account updates that may be needed.

Coordinate the Calls Between Your Colleagues, Associates, and Patients (In an Easy and Hassle-Free Way)

Our reliable phone call services come with many customization options. This is why it is perfect for busy physicians, doctors, and medical professionals who work in clinics, hospitals, and other similar medical facilities.

Efficient and affordable, the answering solutions that we provide can meet your individual needs and help you minimize hold times and inefficient scheduling.

Urgent or not, we will make sure that every call is answered and that there are no more frustrations for your patients. Bilingual and entirely customizable, our service is full of friendly, polite, and professional call agents.

Want to see how we can help your physician’s office? Contact us today via phone or email!

Why choose Answering365?

  • HIPAA Compliant Medical Call Answering
  • Secure Messaging
  • Urgent and Emergency Dispatch
  • International Award Winning
  • Custom Scripting
  • Bilingual Call Agents

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