Physician Answering Service
How do you accept calls from patients when you’re either unavailable or your office is closed?
If no one is working 24/7 to answer your phones, your patients are not getting the service and responsiveness they require. As a medical office answering service that works around the clock, we assist you in making your patients feel more valued and taken care of.
Why choose Answering365?
HIPAA Compliant Medical Answering Service
Every patient has the right to reach their doctor after-hours. However, not every medical office has this ability. Because of the high costs associated with having a full-time, 24/7/365 staff, doctors, and physicians that enlist the support outsourced answering service have greater patient satisfaction and less liability.
At Answering365, we provide award-winning call solutions for physicians — serving as the critical link between their patients. Our call center works 24 hours a day, 365 days a year, helping hundreds of doctors and physician’s offices throughout the United States.
From solo practitioners to hospital systems and large medical facilities, our team of call agents excels when it comes to physician answering services. All of our solutions are fully HIPAA compliant medical answering services designed to match your specific needs.
Virtual Medical Receptionist
Scheduling is an integral part of any physician’s or doctor’s practice. We’re the experts that make scheduling easy with a virtual medical receptionist. Whether we’re taking the calls for you or making for you, you can be assured your compliant.
Our staff can update on-call rotation on the fly. We provide every doctor with customization and personalization options for scheduling.
Coordinate the Calls Between Your Colleagues, Associates, and Patients In an Easy and Hassle-Free Way
Efficient and affordable, the answering solutions we provide meet your individual needs. We help you minimize hold times and inefficient scheduling.
Urgent or not, we will make sure that every call is answered and that there are no more frustrations for your patients.
Bilingual and entirely customizable, our service is full of friendly, polite, and professional call agents.
Want to see how we can help your physician’s office? Contact us today via phone at 888-588-9800 or email.
Dr. Washington Bryans: “My patients always enjoy the friendly conversation and speedy service that Answering365 provides.”
Laser Eye Center: “Answering365 is able to handle the large patient base that we have, and things have been good for years.”