Five Reasons to Choose Answering365 as Your Emergency Dispatch Answering Service
The disaster of pandemic has touched the entire world. Nearly every type of business today, with very little exception, has become vulnerable and seems to be on a brink of failure. Yet, our customers are counting on us to come back, and for them we have to be better and stronger than ever, and by working together we will be able to do just that.
As the country starts to open up, the businesses will become both more fast-paced and more competitive. It takes a lot of time and commitment to start and run a company under the normal circumstances let alone extreme as they are today, so if you want your business to succeed you’ll need to provide the best services to your clients and keep your costs as low as possible. One of the ways that you can do this, and achieve some other benefits is to use an emergency dispatch answering service. Here are just five reasons why Answering365’s Emergency Dispatch Answering Service can help your business.
1. Call Documentation
Has your business ever taken calls in a frenzied state and not had the time to properly document the call details? This is a surefire way to lose both current and potential customers. If a patient or client calls into the office with an urgent request for services, the need to get things correctly documented like name, return phone number, and other details becomes critical. A professional emergency dispatch answering service can ensure that this happens every time.
2. Better Customer Outcomes
Few companies, other than professional answering services, go into business to answer telephones. Sometimes it becomes difficult to concentrate on your core business when you have a myriad of distractions. Answering365’s emergency dispatch answering service takes this critical business function off of your plate so that you can concentrate on doing what you do best – serving your customers.
3. Lower Business Overhead
It’s a common misconception that hiring an answering service will increase costs. In fact, the opposite is nearly always the case. If you have to pay someone to answer your phones and provide in-house emergency dispatch services, you’re also paying for such things as employee benefits and other overhead expenses. With a professional answering service, you are only paying for the specific services that your company uses. Answering365 has been able to save its clients an average of $2.8 million each month with its high-quality services.
4. Improved Schedule Management
In some cases, what was originally thought to be an emergency may turn out to be just a routine call with an appointment or service request. Whether you are using a medical dispatch service or an emergency answering service for another type of business, the professional operators at Answering365 can also triage calls and schedule appointments. Answering365’s state-of-the-art technology interfaces with your own databases so that appointments can be scheduled on your behalf and to your exact specifications.
5. Make Your Business More Competitive
An emergency dispatch answering service can simply make your business more competitive. Answering365 is available to answer your calls 24/7 with live call operators that will act as an extension of your business. When customers, clients, or patients feel that they are being given personal attention by your company at all hours of the day or night, they will continue to return and refer their friends and family.
Answering365 is a U.S.-based award-winning answering service that provides a variety of services to many types of business. Our emergency dispatch answering service guarantees a rapid response and your business can’t help but benefit from this high-quality service.
Contact us today to learn more or to schedule a free consultation.