When homes or businesses suffer damage or devastation due to fires, broken water pipes, vandalism or some natural disaster, restoration services are called to clean up the mess. Each call is critical. Answering365's Restoration Answering Service agents are trained to respond quickly and accurately .They follow predetermined guidelines to route the call to your appropriate on-call staff.

Why choose Answering365's Restoration Answering Service?

  • Our Restoration Answering Service is based in the USA and provides nationwide services.
  • We have won national awards for quality and service-excellence for the past eight years.
  • We save our clients on average $2.8 million per month and growing.
  • Our professional agents respond to calls 24/7.
  • We provide time- and mission-critical call processing.
  • We customize our services to meet your exact instructions..
  • We integrate seamlessly with your proprietary data bases.
  • We have senior managers present 18 hours a day, seven days a week to handle any unexpected situation.
  • We guarantee defined Service Quality Assurance (SQA).
  • Our inbound call center technology is state-of-the art.
  • We offer Bilingual English/Spanish support.

Call Today for a Restoration Answering Service

Generally, calls for restoration services come from home and business owners, and insurance adjustors. Your customers need estimates, availability and often a quick response and turn-around time. Therefore, every call is critical both to the customer who needs resolution and to your business's growth and reputation. Answering365 is your partner in communication and customer-service satisfaction.

Our Restoration Answering Service provides many services, including but not limited to:

  • Locating and managing on-call technicians and dispatching them where needed.
  • Following your script and triage protocol with precision.
  • Documenting the call and the outcome.
  • Processing messages through multiple channels such as phone, text, SMS, email, voicemail, and other wireless devices.
  • Appointment scheduling through a web-based calendar.

Call Answering365 today to schedule a free consultation that will show you how effective we can be in helping you reduce costs and maximize efficiency. Our success depends on your success; we stake our reputation on it. Join our winning team today and take pride in the service-excellence we offer.

Call Today!