Inbound Call Center Services
An Inbound Telemarketing Call Center is a real extension of your business with its order-taking and processing capabilities.
Our professional agents accurately represent your product or service with the same care you do, using a dynamic scripting platform and the latest database management tools.
We handle orders, surveys, telesales, sales support, information hotlines, and many other services. We are always there even when your office is closed. In addition to handling your inbound calls professionally and accurately, we also provide you with up-to-date progress reports. We can make changes quickly according to your protocols and needs.
Answering365, with its award-winning service-excellence, has been expanding its services to meet the ever-changing needs of the business community, focusing on delivering quality results 365 days a year.
- Our Inbound Telemarketing Call Center is based in the USA and provides nationwide services.
- We have won national awards for quality and service-excellence for the past eight years.
- We save our clients on average $2.8 million per month and growing.
- Our professional agents respond to calls 24/7.
- We customize our services to meet your exact protocols.
- We integrate seamlessly with your proprietary data bases.
- We have senior managers present 18 hours a day, seven days a week to handle any unexpected situation.
- We guarantee defined Service Quality Assurance (SQA).
- We provide meaningful statistical reports to help you make results-oriented decisions.
- Our inbound call center technology is state-of-the art.
- We offer bilingual English/Spanish support.