Security Guard Answering Service

When emergencies strike, your team needs to be able to reach you, no matter what time of day or night. These situations require a guaranteed rapid response. An emergency plan of action executed by our security answering services will ensure someone from your business can be reached and messages will be dispatched immediately. Our emergency dispatch agents are specifically trained to respond to imminent situations with the necessary speed and attention to detail.

State-of-the-art messaging software allows us to provide you with features that few answering services can offer. Here are a some of them:

  • E-mail text message delivery (SMS)
  • Digital caller ID with name and telephone number
  • Enhanced voice mail greetings
  • Daily fax or e-mail of the call log
  • Your on-call staff can contact us instantly by calling the exclusive,toll-free check-in line

Our Security Company Answering Service does lots of things well, including:

  • Locate and manage on-call personnel; dispatch them where needed
  • Be responsive to follow your script protocols with precision
  • monitor carefully your guard’s actions, document the call and ensuing activities
  • efficiently process messages through multiple means (i.e. phone, text, e-mail, voice mail, and other wireless devices)

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Our New Client Special

Why choose Answering365?

  • Our Emergency Dispatch Service based in the USA and we provide nationwide services
  • We respond to calls live 24/7.
  • We specialize in time- and mission-critical call processing
  • We have won national awards for quality and service excellence for the past eight years.
  • We sound so much like you, callers won't know they've reached an outside service.
  • We tailor our services to fit your exact needs
  • We offer Bilingual Spanish/English support.

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Answering Services

  • 24 Hour Live Answering
  • After Hours
  • Live Virtual Receptionist
  • Appointment Scheduling
  • Service Request Intake
  • Call Overflow
  • CRM Integration
  • Urgent and Emergency Dispatch
  • Bilingual Answering
  • Plumbing
  • HVAC
  • Roofers
  • Electricians
  • And Much More

Call Answering365 today!

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