Security Guard Answering Service
When emergencies strike, your team needs to be able to reach you, no matter what time of day or night. These situations require a guaranteed rapid response. An emergency plan of action executed by our security answering services will ensure someone from your business can be reached, and messages will be dispatched immediately. Our emergency dispatch agents are specially trained to respond to imminent situations with the necessary speed and attention to detail.
State-of-the-art messaging software allows us to provide you with features that few answering services can offer. Here are some of them:
- E-mail text message delivery (SMS).
- Digital caller ID with name and telephone number.
- Enhanced voice mail greetings.
- Daily fax or e-mail of the call log.
- Your on-call staff can contact us instantly by calling the exclusive, toll-free check-in line.
Our Security Company Answering Service does lots of things well, including:
- Locate and manage on-call personnel; dispatch them where needed.
- Be responsive to follow your script protocols with precision.
- Monitor carefully your guard’s actions, document the call, and ensuing activities.
- Efficiently process messages through multiple means (i.e., phone, text, e-mail, voice mail, and other wireless devices).