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Message Plus
A professional call answering and messaging service suitable for one or two message recipients or teams. The usual call length is 1 to 3 minutes, depending on complexity.
Virtual Receptionist
Virtual receptionist services with customized phone answering, scripts, lead capture, warm transfers, and messaging for multiple staff. Average call length is 2 to 5 minutes
Virtual Assistant
Our virtual assistants will keep your CRM or EMR updated, more information captured from your callers, IT tickets created, calendar management, appointment bookings, cancellations, rescheduling and more.
- Industries
Information Technology And Tech Support
Companies like yours typically experience high call volume with many urgent customer support requests.
Small Business
High demand is great for your small business; you deserve a reliable answering service to meet it.
Law Firms and Attorneys
Calls from clients — and potential clients —
can come in any time of day.Property Management
Consistent tenant satisfaction translates to lease renewals, rented properties, low vacancy rates and better referrals.
Real Estate
As a real estate professional, you probably spend most of your time outside the office.
Plumbing
Most of your incoming calls are emergencies. Your customers need assistance right away.
HVAC
HVAC companies operate round the clock and must respond to emergencies.
Contractors and Trade Professionals
Contractors and trades professionals like you need to respond immediately to calls from potential and existing customers,
Disaster Restoration
You clean up the mess when homes or businesses are devastated by fires, broken pipes, vandalism or natural disaster.
- Medical Support
Medical Answering Services
We are here to provide your medical service a better and less stressful way to schedule appointments.
Doctor's Office
Patients need help at all time of the day and night. However, not everyone can afford a team of receptionists answering inbound calls for a practice especially after-hours. This is where we excel.
Clinical Trials
Outsourcing your patient recruitment to our HIPAA-compliant call center is a great way to keep your trial on track. Our team of experienced professionals can help you reach your recruitment targets and keep your study on schedule.
Mental Health
Every professional therapist struggles with calls. Yet, the profession demands every single call to be answered on time – especially if it is about existing or new customers trying to schedule appointments.
Dental
Patients make their first outreach to dental offices by phone. If they don’t reach a live person, they’re
likely to move on. You need overflow answering and scheduling so your practice stays busy.