A first-rate veterinarian answering service is absolutely essential for a modern day practice. When a pet is injured or ill, the owner will feel stress right away. He or she will not wait long before picking up the phone and calling you. If your office is closed, or you're in the middle of surgery, we can manage this emergency call and deal with it properly and professionally, just like one of your staff. Our staff provides veterinarians that layer of support, and gives clients the peace of mind they deserve.
Our agents are trained to handle the many types of call that a veterinarian will receive. We know veterinary medicine has its own unique terminology and types of emergency calls. Our team is trained to responding to fearful pet owners with empathetic listening, soothing use of the voice to calm down the caller, then efficiently record the problem, and act accordingly.
Once the problem is assessed, our agent will locate the proper person to handle the the call. If the animal's problem occurs after-hours, we'll follow your protocols to:
Call Answering365 today to schedule a free trial that will show you how effective we can be in helping increase your business. Our success depends on your success, and we base our reputation on it. Don't lose another call to your competitor. Align with our award-winning team and enjoy the peace of mind that our excellent service delivers.