Veterinarian Answering Services

A first-rate veterinarian answering service is absolutely essential for a modern day practice. When a pet is injured or ill, the owner will feel stress right away. He or she will not wait long before picking up the phone and calling you. If your office is closed, or you’re in the middle of surgery, we can manage this emergency call and deal with it properly and professionally, just like one of your staff. Our staff provides veterinarians that layer of support, and gives clients the peace of mind they deserve.

Our agents are trained to handle the many types of call that a veterinarian will receive. We know veterinary medicine has its own unique terminology and types of emergency calls. Our team is trained to responding to fearful pet owners with empathetic listening, soothing use of the voice to calm down the caller, then efficiently record the problem, and act accordingly.

Once the problem is assessed, our agent will locate the proper person to handle the the call. If the animal’s problem occurs after-hours, we’ll follow your protocols to:

  1. Contact you or an associate directly
  2. Refer the caller to another trained professional (i.e. 24 hour emergency pet care clinic) locally who is able to accommodate the pet correctly and efficiently.

Call and Ask About
Our New Client Special

Why choose Answering365?

  • Our Emergency Dispatch Service based in the USA and we provide nationwide services
  • We respond to calls live 24/7.
  • We specialize in time- and mission-critical call processing
  • We have won national awards for quality and service excellence for the past eight years.
  • We sound so much like you, callers won't know they've reached an outside service.
  • We tailor our services to fit your exact needs
  • We offer Bilingual Spanish/English support.

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Answering Support

  • 24 Hour Live Answering
  • After Hours
  • Live Virtual Receptionist
  • Appointment Scheduling
  • Service Request Intake
  • Call Overflow
  • CRM Integration
  • Urgent and Emergency Dispatch
  • Bilingual Answering
  • Plumbing
  • HVAC
  • Roofers
  • Electricians
  • And Much More

Call Answering365 today!

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