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What is Call Overflow Any call that cannot be answered immediately is considered an overflow call. When a shop, an

A missed call, more often than not, is a missed opportunity.  If you and your organization mean to maximize sales

For small businesses, change can be scary, especially when it comes to outsourcing work. However, there comes a time when

Whether your practice is growing or you have a steady stream of long-term patients, managing the day-to-day operations of a

Providing customers with a combination of great products and exceptional service is a key to the success of any company,

Here is an all-too-common scenario: Jeneece is the front-desk receptionist at a local mental health clinic. She answers phone calls

A virtual receptionist is an outsourced service provider for businesses who want a professional to: Answer incoming calls Schedule and

Clinical trials are the most crucial part of any medical research aimed to develop new medical solutions to human health

Running a business is not a nine-to-five job. Even those who work regular hours find that they are pulled in

Top 4 Benefits of an After-Hours Answering Service for Medical Offices Every medical office can benefit from having an after-hours