When emergencies or urgent calls come through, your patients need to be able to reach you no matter what time of day or night. We guarantee a rapid response.

Our emergency dispatch agents contact the right person for the right reason at the right time and the correct location. These agents are specially trained to respond immediately to time and mission-critical situations with attention to detail, and follow-through.

Our emergency dispatcher services includes many features such as:

• Locating and managing on-call technicians and dispatching them where needed.
• Following your script and triage protocol with precision.
• Documenting the call and the outcome.
• Processing messages through multiple channels (i.e., phone, text, SMS, email, voicemail, and other wireless devices.