Alert Monitoring

Alert and Email Monitoring Completely Integrated with Your IT Department

Do you want to receive only the alerts that are important for your business?

Our Alert and Email Monitoring features let you automate how you receive messages and organize them in a better way. We can integrate your monitoring and alerts within our award-winning telephony system, allowing you to receive alerts that will notify you of potential emergencies.

The alerts that you receive can be directly transferred to a specific individual or team. Based on triggering data, you will only receive only the important alerts.

Our robust software and vast experience in this field, help IT companies and other organizations receive specific alert notifications. As an alert redundancy, our team can program our software to escalate issues or prioritize them based on your custom specifications.

Alert Monitoring: No More Extended Outages and Costly Downtimes

If you are struggling to make the most of your customer inquiries, lead requests, or  daily tasks, we can help you. Our alert monitoring solutions  help you manage your ability to intervene or act at the right time.

The most important benefits of our Alert Monitoring services are:

  • Making sure that you keep a consistent level of customer service.
  • Prioritizing your tasks and reviewing the actions (calls/messages) when they happen.
  • Ensuring compliance.
  • Improving your service delivery.
  • Minimizing the time spent on redirecting tasks.

Email Monitoring: Protect Your Confidential Data and Prioritize the Most Important Emails

When email security is something that every business needs to consider, our managed service providers help you grow your business by alerting you whenever an email comes in.

Our email monitoring platform lets you focus on the most critical tasks. We configure the emails to be redirected and sent to the right recipients, the specific individuals or teams within your business.

Server hacking, phishing, cyber-crime . . . All of these are common online threats today. With our email monitoring for IT companies and other large organizations, you can:

  •  Prevent hackers from intruding onto your company network.
  • Get a complete overview of the relevant emails and the not-so-relevant.
  • Be quick in responding to important emails.
  • Improve your employee productivity and efficiency.
  • Preserve your company’s professional reputation and image.
  • Avoid regulatory non-compliance penalties and possible legal action.

We Have the Strategy You Need to Keep Your Business Organized

Outsourcing your alert monitoring to our call center can help you keep track of everything, organize your essential communication, and plan everything in advance. Answering365 can help you save time and money!

For more information about our email and alert monitoring services for businesses, contact us today!

Why choose Answering365's Alert Monitoring Call Center Services?

Call Today for More Information About Our Alert Monitoring Service

Call Answering365 today to schedule a free consultation that will show you how effective we can be in helping you service delivery and emergency responsiveness to your clients. Our success depends on your success; we stake our reputation on it. Don’t lose another call to your competitor. Join our winning team today and take pride in the service-excellence we offer.

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