Alert Monitoring

Alert and Email Monitoring Completely Integrated with Your IT Department

Do you want to receive only the alerts that are important for your business?

Our Alert and Email Monitoring features let you automate the way you receive messages and organize them in a better way. We can integrate your monitoring and alerts within our award-winning telephony system, allowing you to receive alerts that will notify you of potential emergencies.

The alerts that you receive can be directly transferred to a specific individual or team responsible for those managing these types of situations. Based on triggering data, we can work and help you only receive the alerts which are important.

Thanks to our robust software and vast experience in this field, we help IT companies and many other organizations to receive specific alert notifications. As an alert redundancy, our team can program our software to escalate issues or prioritize them based on your custom specifications.

 

Alert Monitoring: No More Extended Outages and Costly Downtimes

Knowing exactly what is going on and when is important for any IT team. If you are struggling to make most of your customer inquiries, lead requests or just daily tasks, our alert monitoring solution can help you manage the ability to intervene or act at the right time.

The benefits of our alert monitoring are endless. The most important ones can be summed up as the following:

  • Making sure that you keep a consistent level of customer service
  • Prioritizing your tasks and reviewing the actions (calls/messages) when they happen
  • Ensuring compliance
  • Improving your service delivery
  • Minimizing the time spent on redirecting tasks

Email Monitoring: Protect Your Confidential Data and Prioritize the Most Important Emails

In times when email security is something that every business needs to consider, our managed service providers can help you grow your business by alerting you whenever an important email comes.

In short, our email monitoring platform lets you increase your profits and focus on the most important tasks. We can configure the emails to be redirected and sent to the right recipients —in this case, the specific individuals or teams within your business that should read them.

Server hacking, phishing, cyber-crime . . . All of these are common online threats today. With our email monitoring for IT companies and other large organizations, you can:

  •  Prevent hackers from intruding onto your company network
  • Get a complete overview of the important emails and the not-so-important ones
  • Be quick in responding to important emails
  • Improve your employee productivity and efficiency
  • Preserve your company’s professional reputation and image
  • Avoid regulatory non-compliance penalties and/or possible legal action

We Have the Strategy You Need to Keep Your Business Organized

As you can see from above, managing your calls and messages is critically important in this time and age. However, not everyone can keep up with all of the notifications they receive on a daily basis.

Outsourcing your monitoring to our call center can help you keep track of everything, organize your important communication and plan everything in advance. Answering365 can help you save time and money in an easy way!

For more information about our email and alert monitoring services for businesses, contact us today!

Why choose Answering365's Alert Monitoring Call Center Services?

  • Our Alert Monitoring and Emergency Dispatch Answering Service based in the USA and we provide nationwide services.
  • We respond to calls live 24/7.
  • We specialize in time and mission critical call processing.
  • We have won national awards for quality and service excellence for the past eight years.
  • We tailor our services to fit your exact needs.
  • We offer Bilingual Spanish/English support.

Call Today for More Information About Our Alert Monitoring Service

Call Answering365 today to schedule a free consultation that will show you how effective we can be in helping you service delivery and emergency responsiveness to your clients. Our success depends on your success; we stake our reputation on it. Don’t lose another call to your competitor. Join our winning team today and take pride in the service-excellence we offer.

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